Executive - Finance and Administration
Dijital Team Pty Ltd
Posted: September 5, 2025
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Quick Summary
We are seeking a detail-oriented Executive Assistant / Admin Assistant with strong systems knowledge and data accuracy skills to support our operations in Colombo.
Required Skills
Job Description
We are a Sydney-based IT Managed Service Provider (MSP), delivering high-quality technology solutions to businesses. As we continue to grow, we are building a strong offshore team in Sri Lanka. We are seeking a detail-oriented Executive Assistant / Admin Assistant with strong systems knowledge and data accuracy skills to support our operations.
Responsibilities::
• The core day to day will consist of:
• 1. Sales/Admin
• 2. Consolidating tickets, duplicates etc and send a weekly summary of tickets needing attention
• 3. Customer reports
• 4. Curious about technology, AI and learning how to create Dashboards in ConnectWise (self-learning on how to put these together)
• 5. Assist with the rollout of workstations & finding people
• Key Responsibilities:
• Systems & Data Accuracy
• • Maintain clean, accurate data across PSA, CRM, and billing systems.
• • Assist with system improvements and ensure processes are followed correctly.
• Billing & Quotes
• • Prepare draft invoices with accuracy.
• • Generate client quotes and proposals.
• Project Coordination & Reporting
• • Track project tasks and prepare progress/status updates.
• • Support coordination between local and offshore teams.
• Client & Vendor Interaction
• • Communicate professionally with clients (Teams, phone, email).
• • Liaise with vendor partner success teams to align systems and processes.
Required Experience/ Skills::
• What We’re Looking For
• • Strong systems knowledge and attention to detail with data (essential).
• • Experience preparing invoices, quotes, or system reports.
• • Familiarity with business tools (ConnectWise PSA, CRM, or similar platforms). o ConnectWise experience, specifically, in another MSP setting, is highly regarded.
• • Confident English communication skills (spoken and written).
• • Ability to coordinate tasks, track progress, and report clearly.
• • Reliable and motivated to grow with a long-term role.
• Systems/Tools - Good to have:
• • ConnectWise or a strong understanding of how these tools work.