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EXECUTIVE DIRECTOR, COMPENSATION AND CONTRACT SUPPORT SERVIC

CityOfNewYork

New York, NY, United States permanent

Posted: March 12, 2026

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Quick Summary

As an Executive Director, Compensation and Contract Support Services, you will be responsible for overseeing the development and implementation of compensation and contract support services for the Department of Social Services (DSS), working closely with senior management and other stakeholders to ensure compliance with regulatory requirements and best practices.

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

The Human Resources Solutions (HRS)/ HR Compensation Administration Unit is recruiting for one (1) Administrative Staff Analyst M-III to function as the Executive Director, Compensation and Contract Support Services, who will:

- Advise on strategy regarding Contract Support Services policy for human services contracts governed by Mayor’s Office of Contracts and related labor laws (Labor Law 63). Provide advisement to DSS-HRA-DHS program leadership regarding temporary contract scope development based on operational need to achieve and meet the services needed by the program and the client population served. Collaborate with the DSS-Finance Office/Office of Budget Administration to obtain approval from the AOTPS Budget Director before commencing with the processing of onboarding Temporary personnel. Oversee HRS onboarding processes for 300+ temporary personnel. Monitor agency-wide funding allocated for headcount and budget purposes and quality assurance by producing expenditure reports utilizing agency internal and proprietary database systems and ensures Temporary contracts are also in compliance with the Local Law 63 Contract Plan.

- Direct the performance of management planning and programmatic analysis activities including the preparation of headcount reports for senior management approval and the coordination and response of expenditure and headcount audits and other requests for information by internal program areas and external agencies.

- Oversee continuous quality control reviews by running CHRMS ad hoc reports and reviewing HCM transactions related to compensation and onboarding using citywide human resources systems, and the analysis of 16,000+ employee salaries, to ensure correct civil service statuses, time and leave accruals, accurate distribution points, and correct funding/budget codes. Works closely with the program area’s management team and Human Resources Business Partners to accurately represent the agencies headcount to ensure the correct claiming categories are identified to ensure the annual Cost Allocation Report mandated by New York State is accurate.

- Manage and recommend salary offers to comply with agency-wide initiatives and standards of the salary equity matrix used across DSS-HRA-DHS to ensure fairness and equity in the execution of salary proposals and adjustments.

- Provide leadership and technical expertise regarding the processing of personnel transactions to all HCM Divisions related to hiring and promotions and troubleshoots complex business issues such as processing payroll transactions in NYCAPS/PMS. 10%

- Advise the HCM Executive Deputy Commissioner and Deputy Commissioners for HR Operations and HR Services on issues and concerns regarding union contract implementation on temporary contract modifications to develop and recommend solutions using Agency best practices. Ensures Agency and Temporary contracts follow City Office of Labor Relations (COLR), Mayor’s Office of Contracts (MOC), Department of Citywide Administrative Services (DCAS) and the Comptroller’s Office to prevent class action lawsuits against the City.

- Provide expertise in union contract interpretation and execute salary adjustments based on the Citywide contract and fifty (50+) local union contracts; recommends modifications to City Office of Labor Relations (COLR) to ensure contract language is written correctly and appropriately for (DSS-HRA-DHS) agency specific implementation to avoid overpayment and underpayment of the agency employees. Direct the implementation and interpretation of complex Labor Relations Orders and attend conferences to consult and clarify the union contract language.

- Partner with DSS-HRA-DHS senior management, such as the Human Capital Management Executive Office, Offices of Program Accountability, Finance, Legal Affairs, and Agency Chief Contracting Officer to ensure organizational effectiveness and compliance with City and Agency rules and regulations for the successful execution of contracted services.

- Provide high-level, relevant and pertinent information to lead the strategic planning process by analyzing performance within the Headcount Control and Salary Administration units. Plan work activities and accomplish predetermined goals having a high impact on Agency-wide program operations.

- Represent the Agency at the City Office of Labor Relations hearings and testifies on behalf of the Agency on matters regarding grievances and the resolution of salary disputes. Participates in conferences with COLR as a consultant to address questions concerning various union contracts and may recommend amendments to the User Services Information (USI) for specific collective bargaining union contract orders.

Mon- Fri: 9 AM – 5 PM

ADMINISTRATIVE STAFF ANALYST - 10026

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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