Executive Assistant (Operations & Systems Focus)

About the Company

A growing education-based business is transitioning from a service-heavy model to a scalable "plug-and-play" system.

The founder is currently heavily involved in:

• Sales conversations

• Proposal creation

• Client delivery workflows

As the business prepares to scale, they are looking for someone to bring structure, systems, and operational clarity across the business.

Role Overview

This is not a traditional EA role.

This position sits between:
Executive Assistant
Operations Manager

You will:

• Turn messy workflows into structured systems

• Build SOPs from scratch

• Improve how the business runs day-to-day

• Support light client coordination & sales processes

The founder is self-described as not highly organized, so this role is critical in bringing structure and direction.

Key Responsibilities

Systems & Process Creation (CORE FOCUS)

• Audit current workflows and identify inefficiencies

• Build SOPs for:

• Sales → Proposal → Delivery → Follow-up

• Create structured workflows for client lifecycle

• Build clickable process flows / dashboards / tracking systems

• Implement tools (Asana, Notion, etc.)

Business Operations

• Organize Google Drive, documents, and internal systems

• Create repeatable frameworks for:

• Proposal creation

• Client onboarding

• Delivery tracking

• Ensure systems are scalable and easy to maintain

Task & Project Management

• Translate vague direction into structured execution

• Build and manage task pipelines

• Work independently with minimal oversight

• Provide updates and maintain visibility on progress

Light Sales & Client Support

• Assist with:

• Proposal writing (based on sales calls)

• Follow-ups and communication

• Maintain casual but professional tone in writing

• Coordinate fulfillment tasks (e.g. delivery/logistics)

Working Style

• 20–30 hours/week (flexible)

• PST timezone

• Async work encouraged (evenings ideal)

• Daily or alternate-day 15-min check-ins (2–5 PM PST)

• Founder provides direction → you execute + structure

Must-Have Experience

• Strong experience as:

• EA / Operations Manager / Chief of Staff

• Proven track record of:

• Building systems from scratch

• Creating SOPs and workflows

• Experience supporting founders or small teams

• Strong written communication (important for proposals)

• Experience with:

• Google Workspace

• Canva (bonus but relevant)

Nice-to-Haves

• Background in education or teaching

• Experience in service → scalable business transitions

• Experience with sales workflows or proposals

• Strong sense of tone (casual + professional writing)

Personality Fit (CRITICAL)

• Extremely proactive

• Structured thinker

• Comfortable working with unclear / incomplete direction

• Confident enough to guide the founder

• Independent decision-maker

• Slightly "takes charge" energy

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM