🥥Executive Assistant/Operations Support - Job Code: 1776743294439245

At Coconut 🥥, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:

Role: Executive Assistant/Operations Support

Monthly Rate: $750

Availability: Part-time 20 - hours/week

Time Zone: 10 AM Pacific time

==================================================

To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form.

What to Prepare:

1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check.

2️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️

3️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification.

Requirements:
Experience Needed:

Responsibilities:

- Capture leads from all channels and enter them into Stageforce/CRM so no leads are lost

- Organize and categorize inbound leads inside the CRM

- Respond to new leads quickly, ideally same day or next day, to keep them warm in a fast-moving real estate environment

- Call or follow up with leads after form submissions to gather missing details and make the first point of contact

- Qualify and filter leads so Dani only spends time on stronger-fit prospects

- Create soft proposals in Canva using Dani’s existing template and criteria

- Send proposals and manage follow-up communication after proposals go out

- Track accepted proposals and support next steps once clients sign and pay

- Handle contract renewal outreach for staged homes coming up on end dates, including checking whether to send an extension invoice or schedule destaging pickup

- Support basic invoicing and admin follow-up tied to signed projects and renewals

- Potentially assist with a landing page connected to Shopify for the future Elevated Home product line, depending on complexity

Good to have:

- Stageforce experience, though not required

- Basic invoicing experience

- Comfort pulling reports / basic data handling

- AI tool familiarity, including Claude

- Ability to help with light landing page / Shopify setup

- Natural communication skills on calls; should not sound overly salesy

Non-negotiable Requirements:

- Strong customer service aligned with a luxury brand experience

- CRM experience

- Some sales administration experience

Industry/Tools Experience:

- Stageforce

- Canva

- Outlook

- QuickBooks

- eSignly

- Shopify

Benefits:
We’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community! ✨

✅ Competitive Salary – We recognize your skills and experience with a great compensation package.
✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?

✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year.
✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.

✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
✅ Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind.
✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.

✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!

✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.

Some benefits may vary. Full details will be provided during the onboarding process.