Executive Assistant-Main Street

Executive Assistant                                                                                                    

Main Street

JOB SUMMARY

This position is responsible for providing administrative support to the Main Street Manager.

MAJOR DUTIES

Answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel; screens calls and makes appointments for the Main Street Manager.

Schedules meetings and conference calls.

Assists with the management of the Main Street Program.

Assists with special events, ribbon cuttings, etc. to provide support for Main Street businesses.

Assists in planning and implementation of special events by determining dates, locations, times, and activities. This also includes contacting performers, event coordinators, ordering/picking up supplies.

Assists the Main Street Manager with a variety of daily tasks.

Maintains and updates websites and social media accounts with information related to Main Street and related programs.

Assists with coordinating new business, business retention and expansion efforts.

Interacts with current and prospective citizens and businesses to answer questions and address concerns; tracks and resolves complaints.

Ensures Documents are easily accessible- paper and electronic files.

Maintains a Calendar of Events.

Picks up and distributes mail.

Maintains training logs for assigned boards and authorities.

Maintains current email list of downtown and midtown businesses.

Performs all other duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

Knowledge of Main Street Program policies and procedures.

Knowledge of business recruitment, expansion, and retention principles and practices.

Knowledge of modern office principles and practices.

Knowledge of computers and job-related software programs.

Knowledge of customer service principles and practices.

Knowledge of file and records management principles.

Skill in managing websites and social media accounts.

Skill in the preparation of correspondence.

Skill in scheduling meetings and maintaining calendars.

Skill in basic arithmetic.

Skill in oral and written communication.

SUPERVISORY CONTROLS

Reports to the Main Street Manager.

GUIDELINES

Guidelines include Georgia sunshine laws and city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application. E

COMPLEXITY/SCOPE OF WORK

The work consists of related administrative and customer service duties. Frequent interruptions contribute to the complexity of the position.

The purpose of this position is to provide administrative support to the Main Street Manager. Success in this position contributes to the efficiency and effectiveness of a variety of city functions.

CONTACTS

Contacts are typically with elected and appointed officials, co-workers, other city personnel, representatives of the Chamber of Commerce, representative of the Main Street Program, business owners, and members of the general public.

Contacts are typically to provide services, to give or exchange information, or to resolve problems.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping, or walking. The employee occasionally lifts light objects.

The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

Associates degree required; and

More than five years of related experience required; or

Any equivalent combination of education, experience, and training which provides the knowledge, skills, and abilities to perform the work.

Possession of a valid state driver’s license issued for the type of vehicle or equipment operated.