Executive Assistant and Office Manager (Temporary Maternity Leave Cover – 18 Months)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant and Office Manager (Temporary Maternity Leave Cover – 18 Months)

About Mastercard

Mastercard connects and powers an inclusive, digital economy that benefits everyone, everywhere. We use secure data and networks, partnerships, and innovation to help individuals, financial institutions, governments, and businesses realize their greatest potential. We foster a culture of inclusion where people’s individual strengths, perspectives, and experiences help us deliver better outcomes.

Role Overview
The Executive Assistant and Office Manager role is a temporary 18‑month maternity leave cover, supporting the Division President for Northern Europe while also ensuring the smooth and efficient day‑to‑day operation of the Stockholm office.

Based in Stockholm, this role offers a unique opportunity to work closely with senior leadership in one of Mastercard’s key focus markets. The position combines Executive Assistant responsibilities with Office Management ownership and requires strong organizational skills, sound judgment, discretion, and a service‑oriented mindset in a fast‑paced, international environment.

Key Responsibilities

Executive Assistant Responsibilities
- Manage the Division President’s calendar, ensuring meetings, travel, and commitments are accurately scheduled and prioritized.
- Coordinate complex international travel, including visa applications, flights, accommodations, and logistical arrangements.
- Collaborate with internal and external stakeholders to coordinate and deliver structured meeting programs connected to travel.
- Prepare and submit Travel & Expense (T&E) reports in compliance with finance policies.
- Organize customer and internal meetings, including venue booking, catering, and guest speaker arrangements.
- Support meetings, events, and ad hoc projects as required

Office Manager Responsibilities
- Manage onboarding logistics for new employees, including phone orders, parking access, introduction lunches, and administration of distribution lists and Teams channels.
- Oversee business continuity, health, and safety protocols for the Stockholm office.
- Ensure smooth daily office operations by managing relationships with mobile phone and printer suppliers and coordinating technical assistance.
- Serve as the first point of contact for office- and policy‑related inquiries.
- Guide and support the receptionist in daily task prioritization, fostering a collaborative and well‑functioning workplace

All About You

- High School education required; university degree is a plus
- Minimum 8 years’ experience in an Executive Assistant and/or Office Manager role
- Extensive experience in administrative support within a corporate environment, interacting with senior leaders and senior customers
- Proficient in Microsoft Office tools
- Fluent in Swedish and English (written and spoken).
- Highly motivated, well‑organized, and detail‑oriented, with a strong customer and service mindset
- Proven experience supporting senior or executive‑level leaders, including complex calendar and international travel management
- Calm, adaptable, and effective in fast‑paced and changing environments
- Strong professional judgment, discretion, and business etiquette
- Ability to manage multiple priorities simultaneously and meet deadlines with confidence
- Strong problem‑solving and decision‑making skills
- Excellent communication and interpersonal skills
- Comfortable working independently while collaborating closely with a wide range of stakeholders.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.