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Events Team Leader - Victoria & Albert Museum

WSHGroup

London, England, United Kingdom permanent

Posted: March 31, 2026

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Quick Summary

Head up the events operations at the Victoria & Albert Museum, ensuring successful events and exhibitions are delivered.

Job Description

When we founded Benugo 25 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

We are looking for an experienced Events Team Leader to join the team at Victoria & Albert Museum.

About the Events Team Leader role:

• To plan, organize and deliver a successful operation of the events, dining rooms and other areas within the events department with the assistance of the relevant department heads – with a more directed focus on the internal operation of the building
• To liaise with other key personal, including, events and sales department to deliver service that meets and exceeds client’s expectations.
• To brief the events team on all aspects of the business and to oversee the running of all events, workings lunches and dining.
• To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary.
• To train or provide training to the staff to ensure they operate in accordance with Benugo standards.
• To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
• To monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty.
• Responsible in monitoring staff time sheets are filled correctly.
• Deputize for the manager in his/her absence.

About the ideal candidate:

• Previous experience in a similar role is required.
• Enthusiastic about working in a dynamic and fast paced environment.
• Strong customer service skills.
• Excellent communicator with the ability to motivate and inspire.
• Flexibility to work on events as and when required.
• Passion for food and wine is a plus!

We Offer:

Rate: £14.00 per hour

Contract: Full time/ Permanent

• Minimum 1 years experience in similar roles
• Excellent product knowledge (food/beverage)
• Experience in running large events, dinners.
• Leads by example by always acting professional.
• Excellent communication skills
• Takes the initiative
• Excellent time management
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
•  Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

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