Events & MICE Operations Coordinator

Events & MICE Operations Coordinator

Luxury Wine Estates Portfolio | Bellville-based | International Scope

The Opportunity

Join our prestigious portfolio of award-winning wine estates spanning South Africa and the UK. We're seeking a meticulous, self-driven Events & MICE Operations Coordinator to manage event administration and corporate communications for:

Benguela Cove Lagoon Wine Estate (Hermanus, SA)

Leonardslee Lakes & Gardens (West Sussex, UK)

Leonardslee Wine Estate - home to English Sparkling Wine & Golf

Based in Bellville, you'll be the administrative backbone of our events business, managing everything from enquiry to execution.

What You'll Do

Manage end-to-end administration and logistics for MICE and corporate events at Benguela Cove

Travel to Benguela Cove to coordinate event setup, execution, and delivery

Provide remote administrative support for UK property events

Respond to MICE, corporate, and travel agent enquiries across all properties

Design and implement email cadence systems and CRM tracking

Build relationships with travel agents, DMCs, and corporate buyers

Create efficient systems for enquiry tracking and event administration

Assist with trade show preparation materials and post-show follow-up

Provide executive support to senior leadership as required

You're Our Ideal Candidate

Essential:

Strong background in event logistics and property/hospitality administration

Valid driver's license and willingness to travel to Benguela Cove for events

Meticulous attention to detail and analytical mindset

Self-motivated, proactive self-starter with strong work ethic

Excellent written and verbal English communication

Proficiency with CRM systems and Microsoft Office Suite

Ability to manage multiple projects simultaneously

Bonus

Luxury hospitality or wine tourism experience

Knowledge of UK/SA tourism markets

Travel agent relationship management

Working Arrangements

Hours: 9:00 AM - 6:00 PM (flexible to accommodate UK time zones when required)

Location: Bellville office with regular travel to Benguela Cove for event coordination

Requirements: Valid driver's license essential

Why Join Us?

✓ Work across award-winning properties in two countries

✓ Autonomy to build systems that drive business growth

✓ Direct access to experienced hospitality entrepreneurs

✓ Dynamic, entrepreneurial environment where your ideas matter