Event Operations Specialist

Highlights

• OTE: $70,000 - $75,000

• Location: remote in North America (CST or EST

• Stock options

About Us

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

About the Role

Fundraise Up is seeking a highly organized and execution-focused Event Operations Specialist to support the planning and delivery of field marketing programs across the organization.

This role reports to the Manager, Enterprise & Strategic Marketing and plays a critical role in executing complex events and experiences that support Enterprise and Strategic pipeline growth, including hosted summits, executive dinners, conferences, and industry events.

In addition to supporting these high-touch programs, this role will also serve as the operational backbone for events across all marketing segments, ensuring that the broader team has the tools, processes, and assets needed to execute smaller-scale field programs effectively. This includes managing booth logistics, event playbooks, operational processes, and shared event assets that enable other team members to run events efficiently.

The ideal candidate is highly organized and detail-oriented, with the ability to manage multiple initiatives simultaneously. They excel in execution-focused environments and enjoy creating repeatable systems that streamline event planning, improve execution, and enable scalability.

Role Responsibilities

Enterprise & Strategic Event Execution

• Execute operational logistics for high-impact events supporting the Enterprise and Strategic segments, including hosted events, conferences, executive dinners, and regional programs

• Manage end-to-end logistics including timelines, venues, vendors, and onsite execution

• Partner closely with Manager, Enterprise & Strategic Marketing and ABM Manager to support account engagement and pipeline objectives

• Coordinate with Sales to support meeting scheduling, attendee management, and onsite engagement planning

• Support pre-event preparation and post-event follow-up including attendee tracking and reporting

Event Operations & Systems (All Segments)

• Maintain and manage shared event infrastructure including booth assets, signage, swag inventory, and shipping logistics

• Develop and maintain event playbooks, checklists, and operational processes that enable other team members to execute field programs consistently

• Support event logistics for additional marketing programs such as trade shows, sponsorships, and regional activations

Process Improvement & Coordination

• Maintain event timelines, project plans, and documentation to ensure operational consistency across programs

• Track budgets, invoices, and vendor coordination to support efficient event delivery

• Identify opportunities to improve event processes, operational efficiency, and attendee experience

Skills and Qualifications:

• Minimum of 2 years of experience in event marketing or field marketing operations.

• Experience supporting the execution of conferences and hosted events.

• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.

• Ability to develop and improve repeatable processes and operational playbooks.

• Strong communication and collaboration skills across cross-functional teams.

• Ability to exercise judgment within defined processes and adapt to evolving priorities.

• Experience working in fast-paced environments with multiple stakeholders.

• Willingness to travel as needed to support field programs and events.

Benefits

• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.

• FSA and HSA Spending Account.

• 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.

• 401(k) plan with company match.

• 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.

• Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).

• Generous home office stipend to support your remote workspace.

• Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).

• Charitable giving program and paid volunteer time off with registered non-profits.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.