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EUC Consultant

CHAPMANTATEASSOCIATESLIMITED

Birmingham, , United Kingdom permanent

Posted: March 6, 2020

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Quick Summary

Designing and delivering suitable solutions in line with customer needs and expectations, with a focus on delivering high-quality work and maintaining a positive customer relationship.

Job Description

Chapman Tate Associates are working with a prestigious and highly reputable organisation to recruit a EUC Consultant offering a lucrative basic salary with a rewarding benefits and perks package. 

The candidate will possess the required skills to carry out the following:

• Designing and delivering suitable solutions in line with customer needs and expectations.
• Owning the pre-sales and estimations, presentations, workshops and service delivery, ensuring a positive customer relationship is maintained.
• Producing Proposals, Statements of Works, High-level and Low-Level Designs Documents

Responsibilities:The main responsibilities are detailed below, although the post holder would also be expected to perform any other duties which might reasonably be required by the business.

• Demonstrate an ability to be both an expert and thought leader in EUC technology
• Support sales and marketing in ensuring key messages are heard internally and externally
• Own the presales process for new business opportunities
• Able to define and understand business requirements from our customers ensuring any engagement is led by defining these, turning these business requirements into a technical solution
• Deliver customer focussed presentations and workshops demonstrating our products and services
• Act as the customer advocate and liaison for product management and development
• Gather customer requirements in order to develop solutions and estimate delivery timescales
• Take ownership for technical projects and delivery
• Propose and/or design technical solutions
• Manage Enterprise Mobility Suite and System Centre migrations and upgrades
• Work closely with all departments to ensure project and service delivery meet customer expectations
• Work closely with the Practice Lead to:
• Provide clear explanations and direction to practice members
• Develop and motivate the practice to be more engaged, responsive and productive to deliver in line with the practice and company strategy
• Help achieve relevant vendor competencies, by ensuring skill and certification levels are maintained and identifying training needs
• Provide direction and guidance on best practices and standards for their area
• Help to define and evolve the technology strategy and direction in line with customer demand, working closely with practice leads and the CTO

Essential:

Knowledge and experience of:

• Microsoft System Centre Suite 2016
• Configuration Manager – Current Branch
• Operating System Deployments – Windows 10
• Microsoft Intune Integration – MDM & PC Management
• Operations Manager 2016
• Microsoft Enterprise Mobility and Security Suite - EM+S
• Federated Identity (Azure Active Directory and Microsoft Identity Manager)
• Microsoft Intune (Cloud & Hybrid Configurations)
• Rights Management (Azure and On Premise)
• Azure Multi-Factor Authentication
• Strong technical background
• Strong commitment to customer service

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