EU Contracts & financial Operations Officer

Confidential

Brussels, Brussels, Belgium permanent

Posted: April 17, 2026

Job Description

Sword Technologies is providing highly qualified IT professionals in the domains of software and infrastructure. Our customers include organizations such as the European Commission, the European Parliament, various European Agencies across the continent as well as major industrial players in the pharmaceutical and banking sector.

We are looking for a Customer Relationship Manager to join the project team of a European Institution.

Your tasks will be:

• Process data in the appropriate EC IT databases and tools
• Overseeing the contract and invoices journey by various types of stakeholders, both internal and external to the service
• Ensuring control standards are adhered to and operations correctly executed in the area of procurement
• Resolving stakeholder complaints quickly and efficiently
• Identifying the services needed to ensure stakeholder satisfaction
• Creating and enforcing plans that help meet the needs of stakeholders
• Ensure the implementation of financial and procurement procedures and the EU Financial Regulation
• Reporting to relevant structures
• Management of contract workflows in the field of ICT, services and support.
• Contribution to the communication material for the different stakeholders

• Management of the Wiki of the Financial Team
• Evaluation of quality and efficiency of operations by definition and implementation of metrics; periodical follow-up of metrics; proposal of measures to improve quality and/or efficiency of operations
• Participate in working groups and progress meetings
• Provide support to the finance and contracts team and IT team in charge of Direct Management systems.

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