ETRM Support Analyst

METGroup

Budapest, , Hungary permanent

Posted: November 27, 2025

Required Skills

Job Description

MET Group is an integrated European energy company, headquartered in Switzerland, with activities in natural gas and power, focused on multi-commodity wholesale, trading and sales, as well as energy infrastructure and industrial assets.

MET Group is represented in 21 countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Croatia, France, Germany, Hungary, Italy, Poland, Romania, Serbia, Singapore, Slovakia, Spain, Switzerland, The Netherlands, Turkey and Ukraine.

MET Group is present in 33 national energy markets and 44 international trading hubs. The Group has a significant end-consumer presence in Belgium, Croatia, Italy, Hungary, Romania, Slovakia, Spain, and The Netherlands.

MET Group has 1350+ permanent staff. The company is owned 90% by MET employees and 10% by Keppel Infrastructure, a wholly owned subsidiary of  Keppel Corporation*.

* Listed on the Singapore Exchange

Serve as a subject matter expert (SME) for the Endur ETRM system, providing hands-on support, analysis, and operational stability across the trading technology landscape.

The role ensures timely issue resolution, reliable End-of-Day (EoD) execution, and high-quality user support for Front Office, Product Control, Risk, and Operations teams — contributing directly to efficient and controlled trading activities.

• Investigate and resolve L1/L2 incidents and service requests
• Provide on-site support to Front Office, Product Control, and other stakeholders
• Analyse and troubleshoot complex ETRM-related issues
• Recommend and implement approved fixes or workarounds
• Collaborate with developers and project teams on sustainable solutions delivered as L3 or project work.
• Maintain documentation for end users
• Identify and propose performance and stability improvements
• Participate in testing, release validation, and post-implementation support

• 2–5 years experience supporting ETRM systems (Endur expertise required)
• Strong understanding of trade lifecycle processes (Front to Back)
• Hands-on experience with Endur configuration, workflows, and troubleshooting
• Basic familiarity with SQL, OpenJVS scripting, or other Endur integration tools is an advantage
• Excellent problem-solving and stakeholder communication skills

• Competitive remuneration
• Working in a dynamic international team
• High degree of responsibility and independence
• Friendly and modern working environment

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.