Estimate Review Specialist

Location: OC Automotive Resources Corporate Office

Department: Operations / Estimating

Reports To: Director of Estimating

Position Summary

The Estimator Review Specialist is responsible for reviewing, validating, and optimizing collision repair estimates written by front-line estimators across multiple body shop locations within OC Automotive Resources. This role ensures estimates are accurate, complete, and compliant with OEM repair procedures, insurance requirements, and internal organizational standards prior to customer presentation or insurer submission.

Key Responsibilities

Review collision repair estimates for accuracy, completeness, and consistency across all OC Automotive Resource locations

Ensure estimates reflect proper repair methodology, OEM procedures, and safety standards

Verify labor operations, parts selection, pricing, sublet charges, and repair vs. replace decisions

Identify missed damage, improper line entries, or deviations from best practices

Confirm estimates align with insurance carrier guidelines while protecting repair integrity

Provide constructive feedback and coaching to estimators to improve estimate quality and cycle time

Collaborate with production, supplements, and management teams to reduce rework and delays

Assist in standardizing estimating practices across the organization

Support audit processes, DRP compliance, and internal quality control initiatives

Stay current with OEM repair procedures, estimating system updates, and industry trends and take additional training as requested

Required Qualifications

5–10 years of hands-on collision repair estimating experience in a body shop environment

Strong proficiency in CCC, Mitchell, and/or other popular estimating systems

In-depth knowledge of OEM repair procedures and collision repair best practices

Solid understanding of insurance claim processes and DRP expectations

Proven ability to identify missed damage and estimate inaccuracies

Excellent attention to detail and organizational skills

Strong communication skills with the ability to coach and mentor estimators

Ability to work independently in a fast-paced, multi-location environment

Preferred Qualifications

Experience working in a multi-shop organization (MSO) or with a major automotive insurance carrier

I-CAR Platinum or equivalent industry certifications

Previous quality control, audit, or estimating leadership experience

Key Competencies

Analytical and detail-oriented mindset

Process-driven with a focus on continuous improvement

Strong problem-solving abilities

Professional judgment and ethical decision-making

Team-oriented with a customer-first focus

Work Environment

Office-based position with collaboration across multiple shop locations. May require occasional travel between facilities.