eSolution Analyst

ABOUT THE COMPANY:

A company that is passionate about bringing growth-oriented independent distributors and best-in-class supplier partners together with the purpose to outperform the market and to stay ahead of the competition. For 35 years the company's sincere customer-first approach to relationships and our continual investments in innovative support has helped the company to achieve annual sales of $32 billion across seven industries and three countries. With more than 3,800 branches from 550 plus independently-owned members, it is North America’s largest marketing/buying group for construction and industrial supplies.

ABOUT KGTiger: 

A professional services consulting firm hired to directly source prospective candidates. The company’s strategy of maintaining long-term relationships has created a success paradigm that nets great benefits for candidates and clients. Your confidentiality is totally respected. Resumes and other employment-related information are not shared with the client until we have secured your permission. Likewise, we may be asked to maintain client confidentiality.

Description: The eSolutions Analyst is responsible for assisting members, suppliers, divisional staff and the eSolutions Manager in the ongoing maintenance of the company’s eContent program. This position will work closely with divisional staff, members, suppliers and third party partners to serve as a trusted advisor with members.
Responsibilities:
 Assist the eSolutions Manager with serving as a liaison and point of contact for eContent Services with members and company’s third party partners.
 Lead the member onboarding and off boarding.
 Work collaboratively with a team to assist members with eContent training, technical questions, and company’s eContent process.
 Work closely with team to ensure members and teammates have the data and insights they need to make ecommerce decisions. Use data to understand key growth drivers, and use data-driven insights to recommend features and optimizations to drive growth.
 Develop dashboards and data visualizations for key metrics, and investigate long-term and short-term trends
 Participate in ad hoc projects as assigned by the VP eCommerce, as it relates to company’s eContent Services.
 Work closely with company’s third party partners and assists in measuring and driving performance improvements against expectations.
 Review products to ensure accuracy and completeness.
 Ensure quality of product data base by managing content ticket process with third party vendor.

1. Bachelor’s Degree in a Business, Marketing or technical-related field
2. 3 years of professional experience in digital merchandising or ecommerce
3. Experience with web development, eContent, SEO, ecommerce or other elements of a digital strategy
4. Passion for ecommerce
5. Strong analytical skills and proficiency in data analysis and reporting
6. Excellent problem-solving skills
7. Strong communication skills, especially in a helpdesk type of an environment
8. Self-Directed, motivated and able to work in a fast-paced work environment

Demonstrated knowledge of PIM, CSR portals and taxonomy, a plus