ERP Video On-Demand Streaming Account (Malaysia)

Sutherland

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia permanent

Posted: January 9, 2024

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Quick Summary

Manage customer queries via chat and email, and provide high-end customer service to clients, with a focus on troubleshooting PC and mobile device issues.

Required Skills

Customer Service Technical Support Email Support Social Media English Proficiency Bahasa Malaysia Proficiency

Job Description

Sutherland is Great Place to Work Certified. Refer your friends today!

• Manage customer’s queries via chat and email.
• Become a product expert who helps customers for the best solution.
• Delivery of high-end customer service to clients
• Should be active on Social media so can understand the customer’s concerns.

• Basic understanding of PC & mobile device troubleshooting
• Email and social media support experience
• 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred
• Proficient in English and Bahasa Malaysia

This is the official repository of your referrals for our Video On-Demand Streaming Account in Malaysia. 

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