ER Unit Secretary (Full-Time)

Shift: Full-time

Classification: Non-Exempt

Report to: Nursing Services Manager

Eligibility Requirements:

High School Diploma or GED

Health care industry experience

Preferred:

Current, valid AHA Healthcare Provider training (BCLS)

Summary/Objective:

The unit secretary is responsible for coordinating clerical nursing activities with other professional, general and support systems; responds to inquiries or requests for information; and assists with tasks to support department operations.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Ensures medical records, laboratory reports, radiological images, and other patient records are properly completed and secured, but readily available to physicians and other health care providers.

Administer efficient communication network and manage flow of traffic.

Communicates with patients/family and reports patient care needs to appropriate health care provider.

Coordinates with various departments to ensure supplies and/or equipment for patient care is available. (Electronic order entry of supplies)

Makes calls to other facilities to help nursing facilitate transfers.

Makes calls to EMS companies to help facilitate transport needs.

Maintain patient care summary reports for all patients and maintain records of all patients and create packet for transfer patients.

Reports unusual occurrences to appropriate health care provided, as necessary.

Informs health care provider of need for immediate implementation of physician’s orders, as necessary.

Assists nursing in cleaning and restocking patient care rooms.

Coordinates scheduling of requested procedures.

Coordinates patient admissions, discharges, and/or transfers.

Prepares census and condition reports, as well as checks for any status change on the Med/Surg floor.

Helps to coordinate and communicate maintenance and housekeeping requests for nursing unit and/or patient rooms.

Ensure that all department logs are checked by appropriate personnel.

Assist in calling staff to filling staffing vacancies, as needed.

Ensure all equipment is cleaned and placed in appropriate location.

Communicates with patients about wait times and pending items.

Email maintenance with any facility issues.

Ensure walkie talkies are charged and being used by the department

Check supplies for outdates.

Assist as a safety sitter as needed. (Must complete required training module)

Competencies:

1.    Customer/Patient Focus.

2.    Ethical conduct.

3.    Flexibility.

4.    Accuracy.

5.    Thoroughness.

6.    Time Management.

7.     Initiative.

8.    Personal Effectiveness/Credibility.

9.    Stress Management/Composure.

10.  Teamwork Orientation.

11.  Technical Capacity.

12.  Computer Literate.

13.  Medical Terminology.

Work Environment:

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and some mechanical equipment.  The employee is occasionally exposed to a variety of patient conditions and elements.  The noise level is moderate to quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk and hear.

This is largely a sedentary role; however, some contact with patients is possible.  This would require the ability to lift files, open filing cabinets, standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.  The employee may lift or move objects and patients weighing over 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full time position in a health care facility open 24 hours a day, 365 days a year.  Rotating shifts as well as holiday and weekend are required.  Working during inclement weather will be required.  Shifts may vary, but working hours may be up to approximately 12 hours.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job.  Duties, responsibilities, and activities may change at any time with or without notice.