Equipment Support Team Lead

Evolution is a world-leading B2B provider of video-streamed Live Dealer gaming, committed to deliver a unique and flawless gameplay across multiple platforms through revolutionary product innovation. Firmly rooted in our values: ALIVE, do RIGHT and work TOGETHER, we are on a quest to lead the way in an industry which is pioneering technical solutions and pushing the limits of what has been done in terms of online user experience. 

Our services have won multiple industry awards, including 'Live Casino Supplier of the Year' at the 2019 EGR B2B Awards for nine consecutive years and 'Casino Content Provider of the Year' in the 2019 EGR North America Awards. 

Evolution Gaming Group AB (publ) was founded in 2006 and it is stock listed on the Swedish stock exchange Nasdaq. Today, about 6000 people work in the company's 12 sites, including locations like the U.S., Malta, Latvia, Georgia, Holland, Canada, Estonia, the U.K. and Sweden.  

• • Maintains all the unit’s documents and manuals, i.e. makes all necessary amendments in the unit’s documents related to procedures and/or processes in case a change takes place
• Recommends improvements in procedures carried out by the team
• Handles daily payroll verifications
• Monitor individual and team performance
• Evaluate equipment supports’ performance
• Handles administrative duties
• Monitor integrity dashboards
• Review schedule and rotation
• Create weekly/monthly Key Performance Indicators (KPI)
• Organize equipment supports’ re-qualification and re-trainings
• Perform equipment testing and maintenance
• Ensure equipment inventory and orders
• Work on staff planning and staff retention
• Design, update and monitor remuneration system
• Design effective budget for Equipment Specialists team
• Cooperate and support equipment specialist in other company locations
• Performs other duties, as asked by the direct manager.

Responsibilities 

 

• • A proper, high quality and timely execution of his job obligations
• The compliance and accuracy of the provided information.
• Request the manager to provide timely and accurate job assignments and to secure necessary resources for execution of job responsibilities and tasks
• Provide the manager proposals for work improvement
• Responsible for guiding a group of employees; for keeping his team informed of what is happening new
• Employees responsibility is to get acquainted with informational sources before the work

 

Execution of job duties requires:

• secondary education;
• good knowledge of English (both written and spoken);
• good computer competence and good knowledge of MS Office products;
• high sence of responsibility;
• ability to maintain assigned tasks and meet deadlines;
• ability to work in team as well as independently;
• quick reaction and attention to details;
• ability to cope with pressure;
• ability to handling confidential information;
• motivation to achieve companies targets;
• Self-initiative and willingness to learn new skills

Application: please, apply by sending in your CV and motivation letter (in English) .