ePMO Process Analyst

Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a ePMO Process Analyst!

This is a fixed hybrid role on-site Tuesday, Wednesday, Thursday at HQ in Maple Plain MN

The ePMO Process Analyst at Protolabs is an influential role that helps shape how the entire organization delivers strategic work. As a key member of the Enterprise Program Management Office, you will design, build, and evolve the Protolabs Delivery Framework (PDF), creating the processes, tools, and templates that drive consistent, transparent, and efficient execution across all projects and programs. You’ll also lead the configuration and administration of our portfolio and project management platform, ensuring it aligns with enterprise priorities and unlocks meaningful, data-driven insights. This role is perfect for someone who loves improving how teams work, thrives on solving complex problems, and is excited to play a central part in elevating delivery maturity and driving continuous improvement across Protolabs.

What You'll Do:
Protolabs Delivery Framework Development

• Design, document, and continuously improve the Protolabs Delivery Framework, outlining standardized processes for project and program management.

• Develop process flows, templates, and guidelines for:

• Project staffing and resource allocation

• Capacity and demand management

• Task list management and Gantt chart creation

• Risk and issue logging

• Project and program reporting (dashboards, scorecards, executive summaries)

• Ensure alignment of the framework with enterprise strategy, governance requirements, and best practices (Agile, hybrid, waterfall).

Knowledge Repository & Enablement

• Create and maintain a company-wide knowledge repository to publish the Protolabs Delivery Framework, tools, templates, and training materials.

• Collaborate with the ePMO Director to promote adoption and continuous improvement of project management standards.

• Facilitate lessons-learned sessions and peer reviews of the Protolabs Delivery Framework to capture and share best practices.

Portfolio & Project Management Tool Administration

• Serve as the administrator for the enterprise portfolio and project management (PPM) tool.

• Configure and optimize the tool to support Protolabs Delivery Framework processes, reporting needs, and integration with enterprise systems (ERP, HRIS, finance).

• Develop and maintain user guides, training materials, and onboarding programs for new project and program managers.

• Provide ongoing support, troubleshooting, and training to ensure effective tool usage and data quality.

Reporting & Performance Measurement

• Develop and maintain standardized reporting templates and dashboards for project/program performance, risks, issues, and benefits realization.

• Support the ePMO Director in tracking key ePMO delivery metrics (on-time delivery, budget adherence, risk mitigation, benefits realization).

• Enable portfolio transparency and executive decision-making through robust data management and reporting.

Continuous Improvement & Capability Building

• Identify opportunities to streamline processes, improve tool functionality, and enhance project management maturity.

• Support the ePMO Director in building a cross-functional Project Management Community of Practice, including training, mentoring, and certification initiatives.

What It Takes:
• Bachelor’s degree in Business, Engineering, Information Technology, or related field or equivalent combination of education and experience.

• 5+ years of experience developing process documentation, templates, and knowledge repositories.

• Hands-on experience administering and configuring PPM tools (e.g., Asana, Planview, Smartsheet, Project Online, Jira Align, or similar).

• Familiarity with Agile, hybrid, and waterfall delivery methodologies.

• Strong analytical and process design skills.

• Excellent written and verbal communication skills.

• Proficiency in project management software and reporting tools.

• Ability to train and support users with varying levels of project management experience.

• Collaborative, detail-oriented, and proactive approach to problem-solving.

What Makes You Standout :
• CAPM, PMP, or PMI-PBA (PMI)

• Agile certification (e.g., Scrum Master, SAFe)

What's In It For You?:
• We offer a competitive salary and annual bonus opportunity

• In addition, we offer amazing benefits including but not limited to:

• Health Insurance: Traditional OR High Deductible plan

• Flexible Spending Accounts

• Health Savings Account (including employer contributions)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid caregiver leave

• You will receive at least 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours

• 401k with company match and immediate vest

• Employee Stock Purchase Program at a 15% discounted rate

• Matching grants through Protolabs foundation

• And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.