EPD Senior Technical Integrations Consultant

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

* Please note if you are based in the Toronto area, the expectation is to come into our downtown Toronto office on a hybrid basis (3 days / week). If you are not located in the Toronto, we are open to hiring someone remote in Canada.

Your Role

We’re looking for an EPD Technical Solutions Consultant (E-TSC) to help build the technical foundation that powers Zip’s ERP and integration ecosystem. This role focuses on internal technical enablement, template ownership, product partnership, and driving best-in-class standards across all of Zip’s integration workflows.

As Zip continues to scale rapidly across enterprise customers like Coinbase, Notion, Canva, Samsara, Snowflake, and Databricks, your impact will be foundational: creating reusable integration assets, improving developer experience, and ensuring every technical solutions consultant in the company can move faster with higher quality.

You Will

You’ll work deeply with our Engineering, Product, and Design (EPD) teams to design, maintain, and iterate on Zip-owned ERP and integration templates that power scalable, repeatable customer implementations. Your work will directly influence how hundreds of future implementations are delivered, raising the technical bar for both our EPD and customer-facing technical consultant organizations.

• Own, maintain, and continually improve Zip’s integration templates, ensuring they are consistent, scalable, and aligned with evolving product capabilities.

• Analyze customer implementations across diverse ERPs to identify reusable patterns and system nuances, converting them into standardized internal assets.

• Define, document, and champion technical solution consulting best practices, driving consistency and raising technical quality across all TSCs.

• Leverage your existing ERP or P2P experience to build fluency across additional ERP ecosystems. While you’re not expected to know every system nuance on day one, you will become the subject matter expert on integration architecture, data models, and Zip’s App Studio, building broad fluency across multiple ERP ecosystems.

• Own and deliver internal quality initiatives that improve template reusability, scalability, and implementation consistency across the TSC function.

• Collaborate with Engineers, PMs, Designers, and other TSCs to ensure templates stay aligned with product architecture, field insights, and emerging customer needs.

Qualifications

• 4+ years experience integrating systems with ERP, P2P, Ticketing, CLM, and TPRM systems.

• Experience using iPaaS tools to configure integrations required.

• Experience working with XML / REST based endpoints and standard authentication protocols.

• Past ERP implementation, integration, configuration or administration experience is beneficial but not required.

• Ability to translate highly technical information for audiences with varying degrees of technical knowledge.

• Comfortable working with API documentation.

• Comfortable testing and troubleshooting integration errors.

• Able to understand customer requirements and document that information quickly, with little oversight

• A continual learner and open to learning new technologies that Zip may integrate with in the future.

• Strong communication skills.

• Extreme attention to detail and pride yourself in being incredibly proactive.

• Experience working with product and engineering teams.

• Process-driven with a strong bias toward continuous improvement; you consistently look for opportunities to make systems better than you found them through systematic improvement.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Health, vision & dental coverage

• 🍽️ Catered lunches & dinners for TO employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!