Entry-Level German Customer Service for Tech Company - Work in Greece

Mercier Consultancy

Athens, Attica, Greece Remote permanent

Posted: May 5, 2026

Required Skills

Job Description

Mercier Consultancy is looking for a motivated German Speaking IT Support Agent to join our team in Greece. In this role, you will provide technical assistance to German-speaking clients, helping them resolve IT-related issues effectively and efficiently.

As an IT Support Agent, you will be responsible for diagnosing problems, guiding clients through solutions, and ensuring a high level of customer satisfaction. This is an excellent opportunity to build your career in IT support while working in an international environment.

Responsibilities

• Provide front-line technical support to German-speaking clients via phone, email, and chat
• Troubleshoot hardware, software, and network issues and offer timely resolutions
• Document support interactions clearly and accurately in the ticketing system
• Collaborate with technical teams to resolve complex problems
• Assist with software installations, updates, and user training
• Stay up to date with the latest technologies and support procedures

Requirements:
• Fluency in German and English, both written and oral communication
• Basic understanding of IT systems, hardware, and software
• Strong problem-solving skills and customer-focused attitude
• Excellent communication and interpersonal skills
• Previous experience in IT support or customer service is a plus
• Ability to work effectively in a remote or office environment in Greece
• Willingness to learn and grow within the IT support field

Benefits:
• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.