Enterprise User Services Specialist

Fuku

Shanghai, Shanghai, China permanent

Posted: April 17, 2026

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Quick Summary

Oversee daily operation, troubleshooting, and issue resolution for all office technology equipment, including desktops, laptops, Microsoft Windows systems, printers, and related devices to ensure stable office system operations.

Required Skills

Technical Support Cross-Team Collaboration Mandarin Communication English Communication Windows Systems Active Directory DNS DHCP Trading Services Bloomberg Applications

Job Description

Responsibilities:
- Oversee daily operation, troubleshooting, and issue resolution for all office technology equipment, including desktops, laptops, Microsoft Windows systems, printers, and related devices to ensure stable office system operations.
- Proactively identify technical issues, independently drive cross-team issue resolution, and provide efficient technical support and collaboration to internal employees using fluent Mandarin and English communication.
- Maintain core IT infrastructure such as Microsoft Windows 11, Active Directory, DNS, and DHCP.
- Provide technical support for trading room environments and trading applications, such as Bloomberg (relevant experience is a strong advantage).

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