Enterprise Storage Team Head

To oversee and manage all Storage related tasks and responsibilities including their maintenance and troubleshooting, in order to ensure smooth workflow and avoid any disruption to the bank’s business services.

key responsibility:

• Supervise all Infrastructure storage related configuration activities including storage and hosts zoning, storage provisioning, copy services and masking, disaster recovery configuration and replication for the different storage technologies and platforms to provide the bank applications with the required storage with the maximum performance.

• Supervise configuring, maintaining and managing continuous data protection for databases and critical systems (EMC Recover point) and support during recovery of those database and critical systems.
• Lead and ensure the continuous reviews of the storage platforms and san switches software and firmware life cycles review vendors functional and security newsletters and carry out software, firmware upgrades and apply fixes
• Ensure all storage platforms and san switches, storage replication and continuous data protection are monitored, logging, alerting and notifications are enabled/configured along with employing specialized monitoring tools for each storage and san connectivity technology.) to act proactively on predictive failures or bugs.
• Plan and lead large scale migrations and upgrades during storage technology refreshes and capacity upgrades to provide better storage performance, and connectivity along with storage resources availability.
• Participate in storage solutions’ design, capacity planning, and performance trend analysis.
• Supervise troubleshooting storage performance, connectivity issues, replication and continuous data protection issues along with providing root cause analysis and provide support to other teams during issues.
• Supervise on-going tuning, capacity management, cleansing and resources reclamation to ensure that storage resources are being utilized optimally and to ensure the availability of storage resources.
• Supervise performing and automating ongoing health checks, capacity utilization trend analysis, and conducting risk assessment exercises for backup solutions to ensure efficiency, availability and smooth functionality.
• Ensure Disaster Recovery Readiness, replication functionality and conduct disaster recovery tests to validate the configuration and readiness.
• Ensure applying fixes to remediate security issues, comply with the global security standards (PCI, ISO, etc.), close audit requirements and findings and support the bank strategy for implementing security baselines.
• Ensure applying technology best practices, upgrades, apply vendor recommendations, provide support to the applications’ different teams during projects and implementations and changes.
• Participate in writing technical procedures, run books, documentations for storage solutions.

Requirements:
• Bachelor Degree of Computer science, Information system or Equivalent Degree.
• Minimum 8 years of experience in infrastructure services and storage administration.
• Advanced Knowledge in the following technologies.
• Brocade SAN and IBM Storage (SVC, ESS, TPC).
• EMC Data Domain, VMAX, Power MAX and RecoverPoint.
• Storage Area Networking (SAN) and Network Area Storage (NAS) concepts.
• Operating Systems (UNIX, MS Windows, Solaris, Linux), Host Bus Adapter concepts and scripting.
• Minimum to have one certification.
• IBM, EMC or Brocade advanced storage related certificate

Skills:

• Good command of English and Arabic languages.
• Good Communication and Presentation skills.
• Strong Analytical Thinking and Problem-Solving skills.