Enterprise Sales Manager

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Trustpilot is expanding its presence in the U.S. market and we’re seeking a high-energy, results-driven Enterprise Sales Manager to join our management team. In this role you will drive the growth of New Business Sales for the Enterprise segment in the U.S. region. You will have a chance to play a part in shaping Trustpilot’s presence in an important market. You’ll be instrumental in building and developing a team, crafting strategies for long-term growth, and building relationships with key stakeholders.

What You’ll Be Doing

• Build and lead a team of skilled professionals across New Business Sales to deliver growth in the Enterprise segment.

• Develop and implement comprehensive strategies tailored to the Enterprise market, ensuring alignment with Trustpilot’s global goals and the specific needs of the U.S. region.

• Recruit, onboard, and develop skilled professionals, promoting a culture of excellence, collaboration, and inclusivity.

• Manage a team onsite as well as remotely.

• Act as a trusted advisor to Enterprise customers, identifying issues and opportunities to deliver tailored solutions that maximize value and retention.

• Collaborate cross-functionally with teams from Pre-Sales, Post-Sales, Partnerships, Product, Operations, and Marketing to create a cohesive approach to market growth.

• Drive operational excellence by refining processes, ensuring consistent performance, and providing actionable insights to senior leadership.

• Represent Trustpilot as a significant figure in the Enterprise space, developing relationships with high-profile clients and industry stakeholders.

• Deliver Weekly Forecasting to Leadership.

• Flag market challenges and opportunities to leadership across Enterprise Book of Business and identify Industry opportunities.

Who You Are

• You have 5-10 years of experience overseeing teams in New Business Sales in the Enterprise SaaS space

• You’re skilled at crafting strategies while also ensuring their effective implementation

• You have the ability to understand complex customer needs, build trust, and increase customer satisfaction through innovative solutions

• You thrive in cross-functional environments and are focused on ensuring clear communication with stakeholders at all levels

• You’re motivated by the opportunity to establish and scale teams in a new location, creating an environment where people can thrive

• Experience in managing on site and remote teams

What’s in It for You?

• A competitive base salary range from $155,000-175,000 plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits

• A strategic managerial position where you can shape the Enterprise market in the US

• Tailored leadership development programs, including workshops, coaching, and feedback sessions to enhance your skills

• Career development opportunities with a clear path for progression and access to our in-house enablement team

• Flexible working model: Hybrid working setup with 2 days in the office and 3 days from home

• A lucrative commission structure, annual company bonus, and stock options (RSUs)

• 20 vacation days + 2 personal days + 10 paid holidays

• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community

• Full health insurance

• 401k matching your contributions dollar-for-dollar up to 4% of your salary

• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health

• Paid parental leave for employees who have been employed for over 6 months with full salary scope of benefit after 12 months

• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials

• A friendly, fun and open office, gaming room and fully stocked fridge with ever changing snacks and drinks

• Regular treats and events throughout the year including massages in the office, happy hours and Rockies Open Day celebrations to name a few

• Dog friendly office space

Still not sure?

We are Open to All, which means we want everyone to see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and are uncertain about meeting all the requirements, we'd still really like to hear from you!

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About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.

Any offer of employment for this position will be subject to our standard background checks.