Enterprise IT Admin, Atlassian

Hermeus is a high-speed aircraft manufacturer focused on the rapid design, build, and test of high-Mach and hypersonic aircraft for the national interest. Working directly with the Department of Defense, Hermeus delivers capabilities that will ensure that our nation, and our allies, maintain an asymmetric advantage over any and all potential adversaries.

As an Enterprise IT Admin, you will be responsible for owning and scaling Atlassian platforms (Jira, Confluence) by configuring workflows, permissions, and reporting, while driving governance, data hygiene, and cross-functional alignment across teams. This role serves as the central point of contact for platform operations and improvements, leading integrations, user support, and a critical Data Center-to-Cloud migration to ensure seamless, scalable internal systems.

Responsibilities:
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Administer and continuously improve our Jira and Confluence environments — including project configuration, permission schemes, workflows, issue types, space architecture, license management, and user provisioning

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Build and maintain dashboards, filters, and reporting to give stakeholders visibility into project status and team capacity

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Partner closely with stakeholders across the company — including MarComm, Engineering, Operations, and more — to design Jira projects and Confluence spaces that reflect how each team works

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Develop and enforce governance standards for space ownership, page templates, project naming conventions, and data hygiene

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Serve as the primary point of contact for Atlassian platform requests — triaging and fulfilling tickets from users while maintaining runbooks and end-user documentation

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Proactively identify opportunities to improve how teams work — whether through a new integration, add-on, or better use of existing features — and drive awareness and adoption company-wide

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Play a key role in our planned Data Center to Cloud migration — assessing app compatibility, coordinating cutover planning, and ensuring continuity for users throughout the transition

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Manage other platforms including Airtable and DocuSign

Requirements:
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3+ years of hands-on Jira and Confluence administration experience in a production environment, including Jira/Confluence Data Center

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Deep familiarity with Jira project types (classic and next-gen/team-managed), workflow customization, permission schemes, and automation rules

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Experience designing and governing Confluence space architecture, templates, and permissions at scale

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Hands-on ScriptRunner experience — writing Groovy scripts to extend Jira workflows, automate transitions, and implement custom behaviors that native automation can't handle

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Practical experience with the Jira and Confluence REST APIs: building integrations, scripting bulk operations, and connecting Atlassian tools to other platforms

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Track record of working directly with non-technical stakeholders to scope and deliver platform solutions

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Comfortable managing competing priorities across multiple teams with different working styles and maturity levels

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Strong written communication skills — you can explain a complex workflow to an engineer and a non-technical executive equally well

Preferred Skills & Experience:
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Experience with Jira Service Management or ITSM workflows

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Exposure to compliance-adjacent environments (GovCloud, FedRAMP, CMMC, or similar)

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Atlassian certification (ACP-100 or equivalent) a plus, not a requirement

U.S. EXPORT CONTROL COMPLIANCE STATUS
The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a “U.S. person” as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. US persons include U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending.

EQUAL OPPORTUNITY
Hermeus is an Equal Opportunity Employer. Employment decisions at Hermeus are based solely on merit, competence, and qualifications, without regard to race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.