Enterprise Asset Management (EAM) Analyst

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At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

The Enterprise Asset Management (EAM) Analyst primary responsibility is to ensure the maintenance of data quality within EAM as the system of records for the Department of Water Management (DWM), strategizing improvement plans for inventory processes, identifying opportunities to enhance efficiency and accuracy in asset and work order data management. Analyzing data and conducting research to diagnose problems is integral to the role, requiring a keen eye for detail and a proactive approach to addressing data-related challenges, leveraging SQL and Business Intelligence (BI) knowledge and tools to navigate and manipulate data effectively.

Supporting day-to-day operations, the EAM Analyst is responsible for tasks such as creating, adding, and deactivating users and user groups, as well as adding new fields and creating data spies. The role will also include providing training sessions for DWM and internal EAM users, creating Quick Reference Guides (QRGs), and gathering requirements for reporting. Additionally, an EAM analyst will contribute to system enhancements by creating commodity codes, managing contract and price updates in the system, and actively participating in the continuous improvement of EAM processes. This multifaceted role will be crucial in maintaining the integrity of asset data and supporting the operational efficiency of the EAM system.

Role Responsibilities:

• Maintain data quality and reliability of assets, inventory, and work order data within EAM as DMW’s system of record.
• Use SQL and BI tools to analyze data, identify issues and recommend improvements to data quality and operational efficiency.
• Support day-to-day system functions including user access, field configuration, data spies, and contract and pricing updates.
• Gather requirements and support the development and validation of reports that enable data-driven decision-making.
• Identify and support enhancements to asset, inventory, and work order management process.
• Deliver user training, create Quick Reference Guides, and provide ongoing functional support to EAM users.

Minimum Requirements

• BA/BS and 2+ years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Qualifications

• Proficiency with SQL and business intelligence tools (e.g., Power BI, Tableau)
• Demonstrated experience improving data quality or business processes, including inventory management, asset lifecycle tracking, or work order optimization.
• Experience supporting end users in a regulated or public sector environment.
• Experience configuring and supporting CMMS platforms, including maintenance workflows and reporting.

• Relocation is not available for this role.
• Sponsorship is not available for this role now or in the future.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.