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Enterprise Architect - Retail & Omni-Channel - CRL - Germany

Infosys Consulting - Europe

Munich, Bavaria, Germany Hybrid permanent

Posted: March 3, 2026

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Quick Summary

As an Enterprise Architect, you will be working with our global team to design and implement retail and omnichannel solutions.

Job Description

Enterprise Architect – Retail & Omni-Channel – CRL – Germany

Do you want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?

The Enterprise Architect - Retail & Omni-Channel will collaborate with the other key areas of the company (business/IT) to ensure that plans are based on the overall Strategy and Architecture direction, defining new requirements and driving innovative business processes and technical solutions.

You will be responsible for setting the future direction of these capabilities, outlining a roadmap that meets the strategic needs of the organisation and working with the relevant teams to assure their delivery.

Essential Duties and Responsibilities:

• Collaborate with IT leaders, other Enterprise Domain Architects and leaders in the business to document IT capability requirements (strategic) as part of annual/on-going planning and governance.
• Deliver Enterprise IT strategic roadmaps for Retail, eCommerce and Direct To Consumer channels (3+ year forward looking view) that are focused on technology capabilities for Business, Information (data) and Technology solutions.
• Ensure that roadmaps reflect invest/divest, retirement, and consolidation strategies for systems globally and that industry best practices and benchmarks are incorporated into deliverables.
• Ensuring that solution design is aligned with the target domain architecture and business roadmaps.
• Lead and deliver enterprise evaluations and analyses that adhere to established global IT project and requirements management methodologies, governance/check-point, release management, and tools standards for approved projects requiring IT solutions
• Partner with IT functions and their solution architects to design integrated IT solutions (including the build vs. buy decision) that translate business capability requirements and adhere to established global IT technology standards (infrastructure, application, integration, data).
• Provide Architecture consulting to solution architects within delivery/execution teams (design, build/test, conversion/cutover) for business and technical projects across the globe.
• Provide analysis and recommendations, via benchmarks and external industry point of view, on enterprise department performance for “Run and Maintain”.
• Support IT and business leaders with technology advisory services for engaging with the business to “solve” business problems via technology and process innovation relative to IT capability requirements.
• Act as informal mentor and coach to Solution Architects within other IT teams.
• Contribute and represent Retail and Omni-Chanel at the IT Architectural Board.
• Work directly with external vendors and advisory agencies to bring relevant best practices to the Enterprise Architecture team.
• Ideal candidate should have deep understanding and experience in cross-channel architecture in eCommerce, Retail Merchandising, Planning and Allocation, Order Management and Point of Sale within an Omni-Channel brand or retailer.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related discipline/experience preferred
• Minimum 5+ years of IT experience in an architecture role responsible for both business systems support and the successful delivery and deployment of IT technology-based solutions
• Well-versed in Enterprise Architecture, including network, data, application, system, and integration architecture.
• TOGAF Certification or other architecture professional certification a plus

Experience

• Apparel experience strongly desired, particularly with retail or wholesale.
• Consumer products, and/or apparel retailing experience preferred.
• SAP Retail or equivalent Retail Merchandising System experience preferred.
• Hybris, ATG, Sterling or other headless eCommerce platforms experience preferred.
• Point of Sale and other Retail System implementation experience preferred
• Understanding of technology directions, trends and strategic business impacts related to the retail industry.
• Proficiency in process management, technology evaluation, project management and business intelligence.
• Familiarity with the balanced scorecard concept, IT standards such as ITIL and COBIT and compliance topics such as Sarbanes-Oxley (SOX) and Payment Cards Industry (PCI) standards are preferred.
• Experience leading systems implementations to a successful conclusion.
Clear understanding of the software development lifecycle (SDLC) and project and business process management methodologies and tools.
Excellent written and verbal communication skills and presentation skills.
Ability to serve as a change agent and influence business direction.
• Ability to work effectively in a global and matrixed environment.

About your team

Our CRL (Consumer Goods, retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. We transform traditional organizations to digitally centric business models and drive new revenue streams.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you.... Apply today!

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