Enterprise Architect - Malaysia Market

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

As an Enterprise Architect, you will play a pivotal role in driving business transformation and delivering exceptional customer success through strategic use of Salesforce technologies. You will serve as a trusted technology and transformation advisor to some of the largest and most complex enterprise customers in the region.Our Enterprise Architects partner closely with clients to align their business priorities with technology roadmaps, guiding them on their digital transformation journey using the Salesforce platform. We proudly embody the Salesforce values: Trust, Customer Success, Innovation, Giving Back, Equality, Wellness, and Transparency.

Your Responsibilities: We are seeking experienced Digital Transformation Enterprise Architects to join our team. You will be embedded with key customers as a strategic advisor, delivering enterprise-level insights and guiding them across the Salesforce solution portfolio. This role requires a thought leader with deep curiosity for technology and broad industry expertise—someone who can look beyond the Salesforce platform and connect deeply with each client’s environment and strategic goals.

Your Impact: With the support of a comprehensive onboarding program—including certifications and internal enablement—you will quickly become a trusted Salesforce expert. As a successful Enterprise Architect, you will:

• Serve as a trusted technology advisor to some of the most significant companies in the region.
• Demonstrate and deepen your technical expertise through impactful conversations at the C-suite and all organizational levels.
• Build strong, trust-based relationships with key sponsors, stakeholders, and team members.
• Apply and advocate for best practices in Enterprise Architecture, Design Thinking, Value Assessment, Delivery Governance, Change Management, and Application Lifecycle Management.
• Shape and influence digital roadmaps and transformation programs by bringing in industry-leading innovations and technology trends.
• Mentor and influence diverse teams, including customers, partners, and internal stakeholders.
• Contribute to broader organizational goals by building strong relationships with both internal and external partners.

Basic Requirements
• A genuine passion for business transformation through technology.
• Deep understanding of and responsiveness to customer needs, with a strong commitment to their success.
• Proven experience delivering enterprise solutions (especially those involving stakeholder lifecycle management) within major software domains (e.g., CRM, Data, AI).
• Ability to operate independently and thrive in a distributed, collaborative environment.
• Outstanding interpersonal, communication, and stakeholder management skills.
• Demonstrated ability to rapidly learn new technologies.
• Strong skills in content creation, facilitation, and executive-level presentations.
• Bachelor’s degree in a technical field, or equivalent combination of education, training, and experience

Preferred Qualifications
• Architectural experience across a broad range of technologies including CRM, Data, AI, Integration, and Middleware.
• Background in enterprise consulting and experience leading complex technology implementations.
• Strong ability to build and maintain trusted relationships with C-level stakeholders.
• Hands-on experience designing and delivering enterprise solutions on the Salesforce Platform.
• Deep industry knowledge in one or more of the following: Financial Services, Telecommunications, Public Sector, Travel & Hospitality, Retail, etc.
• Willingness to travel up to 50%

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.