Enrolment Officer

Homeworks.ng is the pioneer in effective, safe and affordable one-on-one online tutoring. Our platform is designed to help students improve their grades by connecting them to top online tutors. At homeworks.ng, we do NOT feed students the answers to homework questions, instead, we show them how to learn.

Homeworks.ng, a member of Lextorah family, is committed to helping teachers to teach and learners to learn, by harnessing the power of technology to make learning fun and more engaging, to take the best of what technology has to offer and make it deliver results for teachers and students.

: Maintaining an Effective Enrolment Process
• Build positive relationships with prospective families and assist in promoting the College.
• Ensure positive relations are fostered with students and parents throughout the application, enrolment, interview and offer process.
Coordinate the entire student enrolment process from initial contact (likely to be months earlier) through to student commencement.
• Coordinating appropriate enrolment interviews and other interviews/appointments as necessary.
• Management of telephone and walk-in enquiries.
• Accurate, timely processing and acknowledgement of Application for Enrolment forms.
• Provide timely and professional information to prospective families regarding their enrolment status.
•• Maintain and update database of enrolments.
• Acknowledge, follow-up and update registration fee and confirming fee payments.
• Coordinate interview times, correspondence and interview sheets.
• Present written reports in relation to future enrolments and projected enrolments.
• Provide demographic information of current and future families to support strategic planning and marketing.
• Follow up all enrolment enquiries.
• Ensure that enrolments are properly finalised and uploaded according to procedural requirements.
• Collate enrolment documentation and establish individual student files.
• Keep records of future students.
• Management of the stock of enrolments literature.

Personal Skills and Attributes
• Ability to demonstrate initiative, drive and a strong sense of professionalism
• Ability to exercise discretion, use initiative and solve problems.
• Ability to maintain confidentiality and monitor the level of disclosure on sensitive issues
• Proven interpersonal and communication skills
• Proven organisational and administrative skills with a strong attention to detail
• Ability to think strategically, analyse multiple sources of information
• Ability to prioritise tasks and evolve processes to increase efficiency
• Proven records management skills.
• Proven highly developed customer service skills.
• Flexibility in working arrangements.
• Proven ability to work cooperatively and collaboratively both autonomously and in an integrated small team environment.
• Proven capacity to manage staff relationships and enhance the synergy between key stakeholders and various departments.
• Demonstrated ability to foster and promote positive personal relationships with all stakeholders.
Self-directed and highly motivated.

Desirable
• Demonstrated experience and performance within a school environment
• Demonstrated knowledge of and experience with enrolments and office procedures.
• Sound working knowledge of education systems.
• Project and event management experience.

SKILLS AND ATTRIBUTES Qualifications
Essential
As previously work in the same role
• Tertiary qualification in Marketing, PR, HR, Business or similar
• Further training in Marketing, PR, HR, Business or similar