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Enrollment & Family Outreach Coordinator

Confidential

Schenectady, New York permanent

Posted: March 19, 2026

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Quick Summary

Evaluates student progress, identifies areas of improvement, and ensures student success through data-driven insights and targeted interventions, working closely with teachers, families, and other stakeholders to drive student outcomes.

Job Description

Who We Are

At Destine Prep, we’re not just a school, we’re a community built on high expectations, strong relationships, and a belief that every scholar deserves access to an exceptional education.

We run on an extended school day and year, we invest in music and the arts, and we show up for families in ways that go beyond the classroom. Around here, “operations” doesn’t mean sitting behind a desk all day. It means being in the work, solving problems, building systems, and making sure everything (and everyone) is set up to succeed.

And yes… our Operations Team? Think Transformers. We shift, adapt, jump in where needed, and keep the whole organization moving forward.

The Role (What You’ll Actually Do)

This is not a “sit and wait” role. This is a frontline, relationship-driven, get-it-done role.

As the Enrollment & Family Outreach Coordinator, you are the first impression and ongoing connection for our families. You’ll lead how families find us, choose us, and stay with us.

You’ll own the full enrollment journey while also being a key player on the Operations Team, stepping in wherever needed to keep the school running smoothly.

What Your Days Might Look Like

You’re building the school community:

Leading recruitment efforts to meet enrollment goals (yes, your work directly impacts the future of the school)

Hosting tours, attending events, and connecting with families out in the community

Following up with prospective families and guiding them through the process from interest → enrollment → onboarding

You’re the enrollment quarterback:

Managing applications, lotteries, waitlists, and registration

Keeping everything organized, compliant, and moving forward

Tracking data and trends and keeping leadership in the loop

You’re the go-to for families:

Communicating regularly through ParentSquare, newsletters, and direct outreach

Supporting families with real-life needs (transportation, communication barriers, navigating systems)

Building trust so families feel informed, supported, and connected

You’re part of Operations (aka: where the Transformer energy comes in):

Helping manage uniforms and distribution

Supporting transportation coordination and problem-solving

Jumping in to support the front office when needed

Pitching in on team priorities as they evolve (because they always do)

Important note:
This role includes regular time out in the community, sometimes outside of typical school hours. If you like being out, meeting people, and representing something meaningful, you’ll thrive here.

What You Bring

We’re looking for someone who is both people-centered and systems-minded.

You might be a great fit if you:

Know how to connect with people from all backgrounds and build trust quickly

Are highly organized and can manage multiple moving pieces without dropping the ball

Communicate clearly, professionally, and with empathy

Are comfortable having real conversations, even when they’re tough

Have a strong customer service mindset and don’t mind rolling up your sleeves

Can think on your feet and adapt when plans change

Experience That Helps (but doesn’t have to be perfect)

Enrollment, admissions, or recruitment experience (schools, nonprofits, higher ed)

Family engagement, parent liaison, or community outreach work

Human services, case management, or advocacy experience

High-volume communication roles (events, calls, follow-ups, coordination)

Education:

Bachelor’s degree preferred (Human Services, Social Work, Education, Communications, or similar)

Associate’s degree + strong experience absolutely considered

What Matters Most Here

We are deeply committed to equity, anti-racism, and creating a school where every student and family feels seen, respected, and supported. This is not optional work, it’s core to who we are.

A Quick Reality Check (in a good way)

This role is:

Fast-paced

People-heavy

Sometimes unpredictable

But it’s also:

Meaningful

Relationship-driven

Critical to the success of the school

If you like variety, ownership, and being at the center of things, you’ll love it here.

Physical & Day-to-Day Reality

You’ll be on your feet, moving around the building, and sometimes out in the community

You’ll use standard office equipment and systems daily

Occasionally lifting up to 20 lbs (think boxes of uniforms, materials, etc.)

Why Destine Prep

Because here, your work actually matters.

You’re not just filling seats, you’re helping build a school community and opening doors for scholars and families.

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