Enhance Due Diligence Analyst

About Uphold

The Web3 economy will redefine how financial value is managed and exchanged - with much of this activity shifting towards blockchain networks and digital assets.

Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.

With integrations with 27 blockchain networks and a robust trading engine connected to 30 underlying venues, the Uphold platform enables users to trade ‘Anything-to-Anything’ with competitive pricing and deep liquidity. 

To date, Uphold has facilitated over 120 million transactions worth $40 billion, serving 10 million customers across 150+ countries.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

The opportunity

The Uphold EDD Analyst  is responsible for a wide range of activities including, but not limited to, assisting with reviewing consumer accounts and onboarding, conducting periodic reviews, handling customer outreaches regarding their accounts, and engaging in other ad-hoc projects as needed. In addition to the above, the Analyst will be responsible for assisting the Uphold Compliance Advisory team in executing compliance functions of the CIP/KYC/CDD program.

What you’ll be doing primarily

Conducting onboarding and periodic Enhanced Due Diligence (EDD) reviews on consumer accounts

Performing intermediate to complex analysis that requires knowledge of Anti-Money Laundering (AML) and Know Your Customer (KYC) laws and regulations

Analyzing research using the Internet, AML Tools like Lexis Nexis, etc., and review any press or media for adverse information regarding customers

Updating customer profiles using internal CRM tools

Interacting with compliance operations, investigations, fraud and other second-line of defenses for any potential case escalations

Assisting in recommending improvements for internal processes, including forms/checklists, data collection methods, analyses and reporting to Uphold Compliance leadership

Managing work efficiently to meet production goals and project deliverables

Working collaboratively in a team environment

Assisting the Uphold Compliance Department with ad-hoc projects and reviews as needed

Required qualifications

Bachelor’s Degree from an accredited university 

Fluent in English

At least two years of AML/KYC/OFAC compliance experience working at a bank, broker dealer, or Fintech company

Ability to work independently; take initiative; and able to adapt to change

Strong quality, delivery and customer service orientation

Excellent verbal and written communication and interpersonal skills

Excellent organizational, time management and prioritization skills

Excellent attention to detail

Bonus if you have

Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) designation preferred

Prior experience working at a startup in FinTech/Crypto

Working knowledge of ZenDesk, Veriff, Jira or other tools

Working knowledge of data manipulation, gathering insights and analysis 

Availability for occasional work outside normal business hours to communicate with the U.S. team

Strong quality, delivery and customer service orientation

Ability to comprehend multiple languages when conducting documentation review

What we have to offer you

A fun and collaborative work environment in a company that continues to grow, driven by extraordinary and passionate people that keep us innovating and challenging each day

Competitive salary and benefits

An international team in a cutting edge field

Growth and career opportunities and the chance to be proactive and creative

Open and transparent culture - we get together on a regular basis to share updates, strategic plans, and engage with each other informally over (virtual) drinks

If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.  

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.