English Customer Service

We are looking for English native speakers OR fluent in English (C1) to work as a Customer Service in call center environment in Lisbon, Portugal Mission of the project: Provide information, solutions and counselling customers regarding the company’s services; Registering contacts and client information according to the work procedures; Compliance with company regulations for Data Protection and Information Security; Maintaining positive customer relationships through a responsible treatment of each contact; Achievement of the performance targets defined by the project;

Requirements: Native English OR English level (C1) IT experience; Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7 pm (schedules depending on the project); Excellent listening and communication skills; Positive attitude and team spirit; For non-EU applicants, it is mandatory to hold a valid work permit

Benefits: Relocation Package for those living abroad that includes: Three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€; A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI; Full-time job (40 hours weekly); Free training for all necessary software and product knowledge + continued training and development; Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year); Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site; Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more; Great office location with easy access by public transport (train, metro and buses); Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area; On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;