Engineering Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Civica builds products and technologies that empower the public sector to serve citizens around the world. Our solutions are widely used across Government, Housing, Transport, Education, and Healthcare sectors in the UK and abroad. We’re looking for an Engineering Manager to join our team.

As an Engineering Manager at Civica, you will be a hands-on “player-coach”. Your primary responsibility will be to manage a team of software engineers, taking ownership of both the team’s happiness and their delivery efforts. You’ll also be hands on as an individual contributor, and work with your team to ensure the best technical outcomes. If you enjoy both leadership and technical elements of software engineering, this role would be a great fit. 

What you will be doing:

• Hire, build and manage a team of successful & happy software engineers

• Enabling your team for success, ensuring delivery of high-quality products to our customers

• Embody good engineering culture, and drive great behaviours in your team

• Design, develop, deploy and maintain software products

• Collaborate with product managers, designers, and other engineers to identify requirements and develop technical solutions

• Participate in code reviews, provide constructive feedback, and improving the overall quality of our engineering output

• Troubleshoot complex issues using log analysis, profiling tools, and collaborative debugging techniques

• Contribute to documentation and decisions on team processes and tools

• Implement continuous integration & continuous deployment pipelines for automated testing, build, and deployment processes

Requirements:
You will be an experienced Engineering Manager who possess the following skills:

• Experience in recruiting, coaching and mentoring software engineers

• Deep knowledge of modern software development practices such as agile development, continuous delivery, automated testing, security, and observability

• Expertise implementing engineering metrics to drive quality and performance

• Comfortable with ambiguity, and able to create clarity for your team

• Proficient in writing high-quality, readable, secure, and maintainable code

• Strong understanding of computer science concepts, data structures, and algorithms

• Strong knowledge of testing principles and practices; experience writing and automating tests

• Experience with cloud platforms (e.g. AWS, Azure)

• Building and shipping products using NodeJS and React

• Understands separation of concerns with services

• Knowledge of observability practices (logging, metrics, tracing) and monitoring tools

• Understanding of security best practices and secure coding principles

• Awareness of Developer Experience principles and practices

• Experience modernising legacy software

• Worked in an environment where engineers own production services

• Worked with GoLang

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Benefits:
Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.