Engineering Manager, Member Growth

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

As the manager of the Member Growth Data and Analyst team, you will be responsible for leading a team of data engineers and analysts to ensure the highest levels of accuracy, reliability and freshness required for our Marketing data platforms and reporting. These data systems power our audience selection, targeting and personalization for member acquisition across a variety of channels ranging from direct mail, web, search and social media platforms.

We deal with data of all shapes and sizes - Credit Bureaus, CDP Event Streams, Ad Impressions, Click Attributions, Communication Dispositions to learn from and optimize our marketing strategies. You and your team will learn and build a lot in the MarTech and AdTech domains. The role requires an engineering leader with excellent cross-functional and communication skills as well as backgrounds in software development, data engineering and operations.

What you’ll do:

• Own the vision of the future Member Growth Data Engineering/Analysis/Reporting within our Marketing and Member Data platforms

• Lead by example, care for the team and establish credibility with the quality of the team’s technical execution

• Lead the development, delivery and operations of our audience and attribution data platforms to expand our One Member Views

• Create systems and processes that lead to easier data discovery for non-technical users

• Grow and mentor a team of engineers, building their talents by exposing them to new challenges and experiences

• Participate in deep technical design discussions within the organization, and across partner teams to ensure that we're building using durable data design patterns

• Leverage AI and workflows to automate repetitive tasks and increase the speed of data activation across our systems

• Track project performance against defined milestones/goals and establishing DDLC processes

• Communicate ongoing project and systems health with key stakeholders and business leadership on a regular basis

What you’ll need:

• BS/MS degree in Computer Science, Engineering or a related subject

• 1+ years of experience managing a team of engineers in a management or technical lead capacity

• 6+ years of experience with Data Engineering or Customer 360 Systems

• Consistent track record of performance management and career development of individual contributors

• Ability to engage in technical and business discussions from both tactical and strategic viewpoints

• Within Data Engineering, ability to build/design/develop a member graph and 360 degree member views

• Having worked with Python, dbt, Airflow, SQL, Tableau and Snowflake

• Ability to balance delivering on business objectives while also protecting the long term quality of data platforms

• Experience leading cross-organizational efforts with different teams to ensure successful delivery of projects

Keywords

Data, CDP, Audience Platform, Communication Delivery Platforms, MarTech, AdTech

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.