Engineering Manager II, Search Platform

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

WHY BOX NEEDS YOU

Query and Search are foundational components of the Box Content Cloud, enabling customers to organize and discover business critical content. The Query Infra team powers both these features, while also powering multiple discovery experiences in our first party products like Box Hubs, Box Apps, Box Relay and more. This team handles a tremendous amount of scale and complexity, with both continuing to grow on a daily basis.

But, we've only scratched the surface of what's possible. That's where you come in!

The criticality of this area has grown exponentially with the advent of generative AI, and as we embark on the mission to deliver a next-generation Box for Intelligent Content Management, we're looking for a Engineering Manager to come join us and play a pivotal role. You will have the opportunity to lead a team of talented, collaborative and fun engineers, solving some of the toughest challenges, as we build out the future of content management in the cloud. The work you do will have an immediate impact on the productivity of millions of users, at some of the most important enterprises of our time.

WHAT YOU'LL DO

• Partner with product management and technical leadership to define platform vision and roadmaps.

• Lead design and implementation efforts for new services and components of our platform, from the ground up.

• Coach and mentor engineers, enabling them to do their best work.

• Drive design and implementation of scalable services with a focus on reliability, observability, operability and efficiency.

• Work with cutting-edge technologies like Kubernetes, Docker, BigTable, Elasticsearch, Spark, Istio, etc.

• Strengthen engineering processes, principles, and culture within the team and across Box, by championing a culture of learning, continuous improvement, and blameless retrospection.

• Manage and coordinate the team’s on-call rotation to ensure timely and effective incident response, actively participate in escalated on-call incidents to provide leadership and support, and drive improvements by addressing recurring issues to minimize disruptions.

WHO YOU ARE

• You have 6+ years of experience in software engineering with 2 or more of those years in a management role.

• You often collaborate with engineering and business leaders across organizations and disciplines.

• You have led a team of engineers, are able to assess, communicate and drive projects, and deliver strong business outcomes.

• You have experience owning and operating highly available business critical systems.

• You have a proven track record of building services and/or tooling in one or more languages (e.g., Java, Go, Scala, Python).

• You have experience working with message queues and/or streaming data systems like Kafka/PubSub.

• You have a Bachelors degree or higher in Computer Engineering, or a related field.

Nice to Haves

• Familiarity with Elasticsearch/Solr/Lucene or other information retrieval systems.

• Familiarity with the RAG pattern and vector/semantic search systems.

• Experience with public clouds like Google Cloud Platform, Amazon Web Services or Azure.

• Experience deploying and operating high volume and velocity microservices on Kubernetes.

BENEFITS
Check out the overview of the benefits and additional perks offered at Box.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

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