Engineering Manager - Custom Objects Team

About HighLevel:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Role:
We’re seeking an experienced Engineering Manager to lead the Custom Objects team. The team responsible for designing, building, scaling, and supporting the foundation of flexible data models within the HighLevel CRM. This team enables users to model and manage any entity their business tracks, beyond standard CRM objects, empowering powerful workflows, relations, reporting, and automation.This is not a ticket-pushing or process-only role. You’ll be a technical leader who owns architectural direction, team outcomes, platform quality, and the future of one of HighLevel’s most strategic building blocks.

Requirements::
• 8+ years in software engineering, with at least 2+ years managing teams building complex, high-scale, product-driven systems.
• Experience with scalable, high-availability distributed systems.
• Demonstrated success mentoring engineers and developing leaders.
• Strong track record influencing architectural direction for multi-surface platforms.
• Preferable but not required: Experience with GoHighLevel’s stack or similar (e.g., Node.js/TypeScript, Go, GCP, Firestore, MongoDB, Redis, Elasticsearch, ClickHouse).

What You’ll Lead::
• A team of ~10-15 engineers building the Custom Objects platform, including backend services, APIs, UI integrations, and automation support.
• Systems that allow customers to define, extend, associate, and use custom data objects with scale, performance, and safety in mind.
• A distributed system that sits at the heart of HighLevel automation, workflows, reporting, and data relationships.
• Engineering excellence from architecture and reliability to observability and performance.

What You’ll Drive::
• Architecture & Extensibility: Evolve the Custom Objects platform into a modular, reliable, extensible service that can support dynamic schemas, associations, and integrations across products.
• Execution & Reliability: Ensure clarity of shipping timelines, high quality, observability, and operational stability as new capabilities roll out.
• People & Culture: Hire effectively, develop talent, set engineering standards, and foster a psychologically safe, high-impact culture.
• Cross-Functional Collaboration: Partner closely with Product, Design, and other engineering teams to define and deliver new capabilities users love.

What Success Looks Like::
• Your team ships predictable, well-tested features that expand Custom Objects adoption and delight customers.
• The Custom Objects platform scales smoothly with usage, automation, and data complexity.
• Engineers feel empowered and supported, and you’re recognized as a leader people trust.
• The platform becomes a foundation other teams build on, with clear APIs, documentation, and reliability guarantees.

EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.