Engineering Manager, Core Services

What we’re building and why we’re building it.

Every month, millions of people use Fetch earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

Meet Fetch Engineering:

At Fetch, we are passionate about solving challenging problems and embracing ambiguity. Our engineering philosophy promotes adaptability and innovation over rigid adherence to rules. Our engineers thrive in complex environments, making well-informed decisions even in uncertain situations. We seek out the necessary information and focus on action and impact, while consistently upholding high technical standards. In this role, you will be a technical leader, shaping best practices to build world-class, user-facing technology. You will mentor fellow engineers, fostering technical growth and collaboration within the team. As a hands-on leader, you will actively contribute to the codebase and deliver features alongside your team.

About the Role:

Fetch is scaling the systems that power tens of millions of users and hundreds of millions of transactions every month. We are hiring an Engineering Manager to lead backend platform teams within Fetch’s Developer Foundations team, responsible for maintaining and evolving the foundational services that power all Fetch functionality.

This role sits at the center of Fetch’s backend platform. The Core Services teams you lead own a large, distributed service ecosystem that must remain reliable, scalable, and efficient as the company grows. The work requires strong technical judgment, deep systems thinking, and the ability to operate at scale.

As an Engineering Manager, you will lead and grow backend engineers while remaining highly hands-on in technical design, architecture, and critical implementation work. You will partner closely with engineering leaders across the company to enable product teams, improve platform efficiency, and ensure focus on the highest-impact work.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities:

• Lead and develop backend platform engineers responsible for core services

• Remain highly hands-on in backend system design, architecture, and critical coding efforts

• Set and uphold technical standards for scalability, reliability, and operational excellence

• Partner with engineering teams across Fetch to support shared platform needs

• Represent the platform teams in technical and organizational discussions

• Drive prioritization and strategy, including identifying low-impact work to avoid

• Balance delivery, system health, and developer experience when making tradeoffs

• Foster a culture of technical excellence, ownership, and empathy

• Support hiring, onboarding, and team growth aligned with approved headcount

• Improve development workflows, tooling, and service ownership models as the platform scales

• Leverage AI-assisted tools to improve development velocity, code quality, and documentation

Minimum Requirements:

• 3+ years of experience as an Engineering Manager, leading and developing software engineers

• Strong backend engineering background with hands-on experience in distributed systems

• Demonstrated ability to remain deeply involved in technical design and architecture

• Experience operating and evolving large-scale backend services in production

• Strong technical judgment and ability to evaluate architectural tradeoffs

• Proven ability to partner cross-functionally and represent teams effectively

• Empathy for developer experience and a balanced approach to delivery and quality

Preferred Requirements:

• Strong programming experience in Go, or demonstrated ability to quickly become productive in Go

• Experience designing and operating service-oriented or event-driven architectures at scale

• Experience improving platform efficiency through service ownership models, tooling, or architectural simplification

• Experience partnering closely with web or client-facing teams that depend on shared backend services

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

• 401k Match: Dollar-for-dollar match up to 4%.

• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.

• Continuing Education: Fetch provides ten thousand per year in education reimbursement.

• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.

• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.

• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.

• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!

• Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].

Learn more: Fetch Recruitment Scam Warning.