Engineering Manager

Company Description
Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.

Engineering at Swiftly
Engineering at Swiftly is not only about writing code – we believe in creating empowered product teams that work together to conceptualize new features and bring them to life. Each team aims to strike a balance between delivering incremental improvements, creating prototypes to test new ideas and mitigate risks, and building scalable software using industry best practices. We’re guided by a mission to positively impact transit riders, and we embrace humility and intentionality in how we make technical decisions so that we best meet our customers’ needs.

The Role
Swiftly is looking for an Engineering Manager to lead a cross-functional product team that builds the real-time operational tools transit agencies rely on every day. Your team owns Live Operations (a real-time, map-based dispatch dashboard), GPS Playback (historical trip analysis), and an expanding suite of communication and coordination capabilities that connect dispatchers, operators, and field supervisors.

We seek Engineering Managers who are curious about problems to solve and orient toward impact by being flexible in their specific contributions to help their team succeed. You will be responsible for growing and supporting a high-performing team, driving delivery of complex web-based products, and ensuring your engineers have the context, support, and technical direction they need to do their best work. You should bring deep familiarity with modern web technologies, real-time data systems, and map-based applications — enough to guide architectural decisions, mentor engineers, and engage credibly in technical discussions.

The team is at an exciting inflection point: sustaining and improving established products that agencies depend on daily while building new capabilities that will define how transit operations teams communicate, coordinate, and resolve issues in real time. You'll need to balance these priorities, collaborate closely with partner teams, and help the team navigate the transition from early-stage features to scalable, enterprise-ready products.

We encourage you to apply if you meet half or more of the requirements and are excited to learn about the rest. Above all else, we value candidates with a growth mindset, the aptitude to learn, and strong motivation to deliver impact to customers. If this is exciting to you, we'd love to talk!

* We use AI tools for scheduling and summarization in our hiring process. We do not use AI tools to make decisions about who moves forward or to assess the strength of candidates. Every application is reviewed and all hiring decisions are made by Swiftly team members. This is an active, open role that we are currently hiring for at Swiftly.

What you'll do:
• Partner with the team's Product Manager, Designer, and Engineers to understand customer needs, define impactful solutions, set milestones and goals, and deliver valuable products to market
• Facilitate technical discovery, translating rapid learning into product designs and guiding engineers as plans solidify
• Guide the team to balance technical excellence with rapid delivery, evolving practices as products scale
• Proactively seek feedback and communicate progress, learnings, and blockers to drive alignment across teams
• Manage team members with a focus on enabling a supportive, inclusive, growth-oriented, and outcome-focused culture on the team
• Balance investment across sustaining established products and delivering new capabilities, adjusting priorities as the team's product portfolio evolves
• Stay apprised of developments in AI tooling, capturing improvements that drive efficiency and effectiveness of the team as product development evolves
• Collaborate with partner product teams to ensure cohesive cross-team solutions, particularly where your team's products integrate with mobile, embedded, and backend systems
• Create an environment where your direct reports are proud to work at Swiftly, as measured by employee retention and employee satisfaction scores

What will set you up for success:
• 3+ years of experience in engineering team leadership and people management, with a track record of developing engineers and building high-performing teams
• Proven experience guiding teams toward outcomes and delivering end-to-end products in cloud-based SaaS environments
• Broad experience across the stack (frontend, backend, data). Bonus if you have experience with AWS, JavaScript/Vue.js, Postgres, Java
• Familiarity with real-time data systems, including technologies like WebSockets, pub/sub architectures, or streaming data pipelines
• Experience with map-based or geospatial web applications is a strong plus (e.g., MapLibre, Mapbox, Leaflet)
• Comfortable applying modern AI tools and techniques in the software development lifecycle to accelerate development
• Strong ability to support team execution by clarifying goals, breaking down work effectively, and managing competing priorities across multiple product surfaces
• You seek and internalize feedback (a core Swiftly value!) and approach technical debates with humility
• You are excited to be part of a mission-driven company improving public transit. Regardless of your why, it is important that you care about the work we do

Pay Range
In accordance with pay transparency laws, please see the approximate salary ranges below. These ranges represents the anticipated low and high end of the salary and any on-target earnings (if applicable) for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidate’s relevant work experiences/skills, and geographic location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k)/ RRSP matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.

US Salary Range: $160,000 - $225,000 USD
Canadian Salary Range: $175,000 - $220,000 CAD

Beyond the Skills
We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:
- Team. Together, we are more effective and better supported
- Impact. Drive impact for our customers, our company, and all of our teams
- Diversity. See differing perspectives as ways to address our weaknesses and find new strengths
- Communication. Assume others internally and externally have good intentions
- Feedback. We share feedback because we want each other to grow professionally and personally
- Growth. Foster personal, professional, and company growth

Benefits:
• Competitive salary
• Equity compensation (company ownership) for every employee
• Medical, Dental and Vision
• Retirement with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly "Be Well" stipend
• Flexible PTO with a recommended minimum
• Flexible work environment
• 16 paid holidays - including months without US national holidays
• 8 fully paid weeks of leave for child birth/adoption

Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.

We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.