Engineering Manager, Backend - Consumer Experience

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Come join the Consumer Experience (CX) Engineering team - we work on a diverse set of consumer problems spanning across core experiences that power the UX navigation and transaction funnels, search and discovery of content and services, user lifecycle covering user growth, engagement and loyalty and the critical platform mission of mobile application developer experience. We are on an exciting mission to connect consumers to Grab's marketplace by enabling them to seamlessly discover and engage with Grab's services and partners.

 

Get to Know the Role

You will be responsible for building, growing, and leading a team of engineers focused on delivering high quality deliverables. You will have opportunities to develop backend & fullstack components. Not only will you get to collaborate with the engineers, product, business, data scientists and program management teams to be on top of your deliverables, but you will also serve as a mentor to your teammates to help them grow.

This role will be based in Indonesia and onsite at Grab office.

 

The Critical Tasks You Will Perform

• Lead a team of backend, full-stack, mobile, and QA engineers.
• You'll participate in code and design reviews to maintain our high development standards.
• Partner with cross functional leaders across product, design, analytics, data science to build the product roadmap, set customer-focused metrics and experiment designs.
• Lead the quarterly/half-yearly planning and build a smooth execution plan with the team for securing the delivery of product and engineering roadmap.
• Set the engineering strategy and engineering key result targets for the team, consistently improve across testability, availability, security and code quality for your systems and modules.
• Drive engineering improvements to power new product capabilities and platform improvements.
• Attract and retain senior engineering talent, actively mentor and develop engineering talent in the team and across Grab.
• Keep your team staffing aligned with business needs and quickly pivot to changing needs.

What Essential Skills You Will Need

• 8+ years of engineering experience on backend / Fullstack technologies.
• At least 2+ years experience as a successful software engineer manager, with hands-on role in tech solutioning.
• Demonstrated experience attracting and retaining main talent. Experience mentoring engineers is critical for this role.
• Demonstrated experience in leading and mentoring team members to achieve engineering excellence.
• Proficiency in CI/CD tools (Jenkins, GitLab, etc.)
• Experience with database design, MySQL, PostgreSQL
• Experience deploying code in AWS, Azure, or Google Cloud environments

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.