Engineering Manager, AI Platform & Experiences

About Fullscript

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.

This is your invitation.

Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.

We’re hiring an Engineering Manager for our AI Platform & Experiences team to shape how AI meaningfully supports practitioners across the Fullscript platform.

In this role, you’ll be responsible for driving execution for practitioner-facing AI experiences, with a strong understanding of the systems that power them. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow.

This is how we like building software: https://brand.fullscript.com/developer-handbook.html. If you share our values, we’d be excited to talk with you!

What you'll do:
• Own the delivery and outcomes of a cross-functional AI innovation team, supporting multiple concurrent project streams
• Manage and support the engineers on your team through regular feedback, coaching, and career development
• Drive planning and execution for the team’s roadmap, ensuring a healthy, well-prioritized backlog aligned with company goals
• Partner with Product, Design, Data, and AI/ML teams to translate high-level strategy into clear, actionable technical initiatives
• Lead technical discovery and planning sessions, ensuring solutions are well-designed, feasible, and meet quality standards
• Champion strong engineering practices, including managing technical debt, observability, and long-term maintainability
• Monitor delivery progress, communicate status and risks clearly, and proactively remove obstacles to keep the team moving
• Foster a culture of accountability, ownership, and continuous improvement, incorporating learnings from launches and retrospectives
• Contribute technically when helpful - supporting design discussions, reviews, or debugging - without being a delivery bottleneck
• Represent your team to stakeholders, keeping communication clear while advocating for both business needs and engineering health

What you bring to the table:
• Proven experience managing and supporting engineers, with a strong focus on coaching, feedback, and career growth
• The ability to own team outcomes end-to-end, balancing delivery, quality, and long-term technical health
• Broad technical fluency across your team’s domain, with the ability to engage in design discussions and guide technical decision-making
• Experience translating high-level business and product goals into clear, actionable team plans
• Strong execution skills - you can forecast, communicate progress, manage risk, and adapt plans as needed
• A collaborative mindset and comfort partnering closely with Product, Design, Data, and AI/ML stakeholders
• A bias toward ownership and grit: you proactively remove blockers, step in when needed, and do what it takes to help the team succeed
• Authentic leadership - you communicate openly, seek feedback, and model continuous learning for your team
• Strong curiosity and a willingness to experiment in the AI space, with an eye toward practical, real-world impact

What we can offer you:
• Ability to work Wherever You Work Well*
• Flexible Paid Time Off program
• Fullscript’s RRSP match program
• Stock Options
• Custom benefits package (medical, dental, vision) with HSA
• Discount on Fullscript catalog of products for family & friends
• Training budget and company-wide learning initiatives
• Employee Wellness Programs (including no meeting Wednesday)

*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both 🐶🏡

Why Fullscript

Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

What to Know Before You Apply

We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. We’re not able to respond to individual messages about open roles on email or social channels.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [email protected].

All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.

We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.

Learn More

www.fullscript.com
@fullscriptHQ on instagram
Let’s make healthcare whole