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Engineering Lead - Risk & Support

Bolt42

Remote Remote permanent

Posted: November 3, 2025

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Job Description

Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Luisa via Roma, Benefit Cosmetics, Kendra Scott, Lucky Brand Jeans, and Johnny Was can access tens of millions of shoppers, offering them a best-in-class checkout.

And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today!

About the Role

We’re looking for an Engineering Lead - Risk & Support to guide one of our agile development pods responsible for delivering scalable, secure, and high-performance commerce solutions. This role is ideal for an experienced engineer who has successfully led small teams or major projects and is ready to blend hands-on technical contributions with mentorship and leadership.

You’ll work cross-functionally with product managers, designers, and merchants to shape and deliver innovative experiences that power seamless checkouts across the Bolt ecosystem.

What You’ll Do

• Technical Leadership: Lead a small team of engineers through design, development, and delivery of end-to-end solutions. Provide technical guidance, mentorship, and code reviews to ensure high standards of quality and scalability.

• Full-Stack Development: Design, build, and maintain backend services (Go, Python, or Java) and frontend applications (TypeScript).

• Architecture & Scalability: Design systems for scale, performance, and reliability—optimizing our PostgreSQL, BigQuery, and Elasticsearch databases.

• Merchant Collaboration: Partner directly with merchants to understand needs, resolve issues, and propose scalable, customer-focused solutions.

• Security & Compliance: Drive initiatives around fraud detection, card tokenization, and compliance with card network and data privacy standards.

• API & Platform Integration: Build and evolve REST APIs and webhooks that power integrations with commerce platforms like Magento 2, BigCommerce, and Salesforce Commerce Cloud.

• Observability & Reliability: Ensure robust monitoring, logging, and alerting through Datadog and related tools; lead incident response and on-call rotations.

• Process Improvement: Identify and automate inefficiencies, contribute to CI/CD pipelines, and champion best practices across the engineering org.

What We’re Looking For

Must-Have:

• 6+ years of professional software engineering experience, with at least 1+ year leading projects or small teams.

• Proficiency in one or more programming languages (Go, Python, TypeScript, Java).

• Strong experience with modern cloud infrastructure (AWS, GCP, or similar).

• Solid understanding of database design and performance optimization (Postgres, DynamoDB, BigQuery).

• Experience with testing frameworks (e.g., Jest, Mocha, Ginkgo).

• Familiarity with infrastructure as code (Terraform, CloudFormation).

• Excellent communication skills and a collaborative leadership style.

Nice to Have:

• Hands-on experience with Kubernetes and container orchestration.

• Background in event-driven systems (Kafka, RabbitMQ, etc.).

• Exposure to ecommerce platforms such as Magento 2, BigCommerce, or Salesforce Commerce Cloud.

• Experience with developer experience tools (Scalar, Redoc).

• Understanding of fintech or commerce security and compliance best practices.

Please note that this is a contract-to-hire opportunity, with the option to convert to full-time after 3–6 months. The estimated compensation for the contract period is a flat monthly fee of $17,000-18,833 USD (all-in, no benefits). Upon full-time conversion, the role will include RSUs and standard employee benefits.

Benefits Upon Successful Conversion to Full Time Employee:

• Comprehensive health coverage: Medical, dental and vision

• Remote-first workplace

• Time away: Minimum of 20 days guaranteed PTO, paid holidays + floating holidays, your birthday off!

• Paid parental leave

• Competitive Pay

• Retirement plans

• Virtual and in-person team & company events

In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).

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