Engineer, EFT Application Support

Egyptian Banks Company

Cairo, Cairo Governorate, Egypt permanent

Posted: December 30, 2025

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

This role involves troubleshooting and resolving issues in payment system applications, with a focus on second-level support, and ensuring the availability and stability of production environments.

Required Skills

APIs Web Services XML ISO 8583 Shell Scripting Customer Service Troubleshooting On-Call Support Payment Systems

Job Description

• Analyze and troubleshoot malfunctions in running applications as part of second-level support.
• Investigate and handle customer-reported issues, service requests, and inquiries.
• Escalate and report production-related issues to internal stakeholders in a timely manner.
• Ensure the availability and stability of 24/7 production environments.
• Perform installation and deployment of new releases and fixes for payment system applications.
• Participate in on-call rotations, handling out-of-hours incidents and notifications related to production issues.
• Support planned maintenance activities on production environments according to the predefined on-call matrix.

Requirements:
• Bachelor’s degree in Computer Science, Computer Information Systems, or an equivalent discipline.
• 3–5 years of relevant experience in EFT application support or a similar technical support role.
• Strong understanding of client/server communication models.
• Hands-on experience with APIs, web services, and XML.
• Proficiency in UNIX/Linux operating systems.
• Solid knowledge of ISO 8583 standards and financial transaction processing.
• Experience with mobile payment systems.
• Working knowledge of shell scripting.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs