Engagement Lead

Are you passionate about Data & AI? 🤖

At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands through Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications.

As a fast-growing scale-up, our team of 100+ tech specialists—including Data Engineers, Data Scientists, and more—delivers innovative analytics solutions across industries like FMCG, retail, manufacturing and FSI. Join us as we lead the data revolution in South-Eastern Europe and beyond!
We are currently looking to add a key member to a team. Our “Engagement Leads” are the new and exciting way we understand we should approach working with clients and delivering value for them and Satori, and we would be happy to consider your profile for the role!

What Your Day Might Look Like

No two days are the same — and that’s part of the role.

• Own the relationship: Act as the main point of contact for your clients — building trust, navigating complexity, and driving long-term partnerships.
• Drive account growth: Identify opportunities, shape proposals, and turn client needs into meaningful, revenue-generating work.
• Keep delivery on track: Stay close to project teams, spot risks early, and step in when alignment is needed.
• Handle complexity: Lead client conversations — from steering committees to difficult discussions — with clarity and confidence.
• Think ahead: Plan your accounts strategically — understanding priorities, stakeholders, and where the next opportunity lies.
• Lead engagements from the start: Run discovery sessions, shape scope, and set the tone for how Satori works as a partner.
• Support others: Mentor junior ELs and team members, helping raise the overall bar.
• Stay on top of the numbers: Track account health, revenue, and delivery performance to keep a clear view of where things stand.
• At the core of it: you connect the dots across clients, teams, and opportunities — and make sure things move forward.

Requirements:
Your Superpowers 🚀

• 7+ years of experience in a senior client-facing role (consulting, tech/SaaS, data & analytics, or similar), with ownership of relationships and outcomes.
• Strong understanding of the data & analytics space, with the ability to engage both technical and business stakeholders.
• Hands-on familiarity with AI tools and trends, with a practical point of view on where they create value.
• Experience managing complex, multi-workstream engagements and keeping delivery aligned without micromanaging.
• Proven ability to drive commercial growth — identifying opportunities and turning them into real engagements.
• Strong presence and communication skills — comfortable leading senior client conversations and navigating challenges.
• Comfortable working in fast-moving, evolving environments, and bringing structure where needed.

How Success Looks Like After 12 Months:

• Your accounts have grown — in revenue, in scope, and in the depth of the relationship.

• Your clients would describe you as a strategic partner, not a vendor contact.

• Delivery across your portfolio runs with visible governance and very few surprises.

• You’ve left a mark on how Satori’s EL function operates — not just on your own accounts.

Benefits:
Perks on Perks:

• Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
• Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it’s certifications or courses, we’ve got you covered.
• Private insurance, top-tier tech gear, and the chance to work with a stellar crew.

Ready to create some data magic with us? Hit that apply button and let’s get started.