Energy Services Analyst

About the role

The Energy Services Analyst is a key member of the Energy Services team and plays a pivotal role in providing comprehensive tariff related support to our clients. Reporting to the Head of Energy Services, this role combines client relations with supporting internal departments.

The Energy Services Analyst will be responsible for supporting our Head of Energy Services by carrying out costs and efficiency analysis of Heat Networks, resulting in the creation and application of accurate tariff reviews for Insite Energy’s client base. This role involves ensuring accurate and timely billing, maintaining tariff documentation, and collaborating with various internal departments to optimise tariff structures and answering enquiries related to reporting data.

This role is ideal for a proactive and detail-oriented professional with excellent analytical skills, data inputting and a proactive approach to problem-solving.

Responsibilities:

Working closely with, and supporting, the Head of Energy Services.

Energy procurement administration by supporting contract awards and renewals.

Gathering data from internal software systems and through stakeholder client engagement and communication.

Reviewing financial and efficiency performance of Heat Networks.

Calculating predicted operating costs and tariffs designed to recover costs.

Communicating calculations, risks & recommendations with a range of clients via meetings and supporting them in understanding these factors.

Analysing energy supplier quotes and validating bills

Actively understanding and staying up to date with any changes to the heat network regulatory requirements relating to tariffs and efficiencies.

Assisting with communicating tariff changes to customers through agreements with clients.

Data input across various internal/external platforms and systems once rates have been signed off.

Preparation of client facing reports to support client meetings and pipeline projects

Efficiently tracking and reporting progress/risks of tasks assigned.

Acting as 1st line support for any client enquires received via the client portal.

Working alongside account managers to provide support and ad-hoc reporting where required.

Location and working hours:

Full-time position (37.5 hours per week).

Office location: Moorgate, London (WeWork) with flexibility to work from home as agreed with line manager.

Required skills and attributes:

Essential:

Advanced Excel and Microsoft Office skills.

Experienced in data input.

Excellent attention to detail and eye for accuracy.

Mathematical / analytics expertise.

Excellent interpersonal skills and a confident verbal and written communicator, with an ability to communicate effectively with a broad range of stakeholders.

Excellent time management skills and the ability to prioritise work.

Ability to deliver clear, concise, and accurate information within a prescribed format and effectively communicate data to the client.

Ability to think outside the box, a good problem solver.

Uses initiative within the guidelines of agreed processes.

Desirable:

Degree educated in a relatable field (data/finance/energy).

Experience in tariff administration or a similar role within the energy industry.

Energy procurement

Familiarity with regulatory requirements in the heat network sector.

Benefits:

Salary:  Competitive salary, based on knowledge, skills and experience.

Holiday Allowance: 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.

Pension Scheme: Employer pension contribution matched at 4%.

Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.

Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here

Social Events: Regular company social events, including an annual Summer Party and Christmas Party.

This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.

About Insite

Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.

We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating.  With just over 90 current employees, we are small but mighty, delivering more by working together.

At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.

Our Values: 

Community

Innovation

Excellence

Sustainability