Employee Relations Administrator

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 99,250 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

The main purpose of this position is to provide an effective and efficient administrative function for the Employee Relations Department.

• Assist and drive the implementation of ER administration with regards to strategies, goals and objectives in the ER department.
• Assistance with managing, maintenance and updating of all Employee Relations admin tasks and reports.
• Identify opportunities for update and enhance ER systems, processes and procedures to effect continual improvements.
• Assist the ER HRBP and ER Specialist to manage the ER workload.
• Assist with coordination of ER Projects/Initiatives as when required. 
• Manage ER Administration end to end Including all CCMA administrative processes.
• Facilitate adherence to ER policies, procedures, and compliance with relevant Legislation.
• Develop and Maintain ER library and ER Archives on SharePoint.
• Maintain quality, efficiency, and confidentiality of service within the ER function.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks assigned by direct line manager.
• Ad hoc admin requirements within the ER department
• Comply and promote, always, the SGS Code of Integrity and Professional Conduct to preserve and enhance SGS reputation as a socially responsible company.

Education 

• Minimum academic qualification: Grade 12
• HR/IR qualification advantageous

 

Experience

• Minimum 2 year experience in HR/ER administration

Skills

• Good communication and interpersonal skills
• Service delivery culture
• Well-developed administrative, problem solving, planning and organizational skills
• Hands-on and practical approach with attention to detail
• Ability to work under pressure.
• Self-motivated and high level of initiative
• Excellent computer literacy (Word, Excel, Power Point & Outlook)
• Proficiency in English (Read, Speak, Write)
• Knowledge of process Flow within a professional environment