Employee Experience Partner

About HighRadius

HighRadius is the market leader in the Autonomous Finance space, offering cloud-based Autonomous SaaS solutions for the Office of the CFO. Trusted by 200+ of Fortune 1000 companies for the digital transformation of their office of the CFO, HighRadius has transformed their order to cash, treasury and record to report processes for more than 16 years now.

We are passionate about delivering real business values that matter to the CFO’s office. With more than 850+ customers using our integrated autonomous finance platform, amplifying client efficiency and productivity leveraging latest technologies like AI/ML are central to the value HighRadius provides to our customers.

Job Summary

As an Employee Experience Partner, the primary role is to elevate the experience of the assigned talent pool to higher levels throughout the lifecycle of the employees.

The incumbent should be a culture champion of the organization and drive the core values & leadership principles so that they are imbibed into the DNA of the employees. The role focuses on core areas of HR like Talent Management, talent engagement & retention, performance management, Employer Branding, talent onboarding & data analytics from a Human Resources standpoint. The role requires the ability to deliver quality output in steep timelines & ability to manage senior stakeholders.

Key Responsibilities

• To engage turbo talent of the organization by conducting pulse connects, employee surveys, output driven employee connects, rewards & recognition

• Understand & manage the appraisal process & KPI/VGI of the department and ensure adherence to P&C guidelines around ratings, budget utilization, Promotions, etc. Ensure that the process is transparent and pay parity, performance based increments are followed

• Handhold people managers & leaders from HR standpoint & partner with them for providing career pathing, mentoring, & coaching to their teams, enabling them to engage with their teams

• Raise an early warning signal basis EEP connects & work proactively with leaders to curb attrition & ring-fence talent, manage employee grievances & concerns & resolve it within decided TAT

• Conduct exit connects for outgoing employees & ensure retention of turbo talent with business leadership

• Adhere to EEP playbooks & TAT; ensure high PES (Playbook execution scoring) for self & team

• Manage data analytics on various fronts (like attrition forecasting, KPI analysis,etc) & prepare dashboards for various report outs. Contribute in preparing operas & playbooks around P&C processes

• Have a Win-Win-Win mindset and suggest changes/policies that are aligned with this principle, where it is a win for the company, employees & yourself

• Build strong network within teams & in turn build credibility as a true P&C part

Skill & Experience Needed

• Masters in HR preferred

• 5+ years of experience as HRBP, in a rigorous & progressive organization

• Must have managed data analytics earlier

• Proficiency required in - Communication skill, Assertiveness, Speed to execution, proactiveness, end to end ownership

• Must be hands-on in Microsoft & Google suite