Employee Experience Associate

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

As our Employee Experience Associate, you will be the face of the company for our India-based team. You will own the end-to-end local office experience, from making sure a new hire’s laptop is ready on their first day to ensuring our workspace is a place where people actually want to be. You are the vital link between our local operations and our global HR Ops team. You will report to the Director, Global People Operations, located in Berlin.

Responsibilities:

HR Operations and Onboarding

• Onboarding Facilitation: Conduct the local office tour and ensure that new Saucers have a successful and pleasant first day.

• HR Gateway: Act as the first point of contact for employee questions. You will handle initial queries and escalate complex matters regarding payroll, benefits, or policy to the HR Ops team.

• Compliance Support: Assist the global team in collecting or filing local documentation required for Indian labor compliance and internal audits.

IT and Asset Management

• Hardware Logistics: Act as the local custodian for IT assets. You will track inventory and handle the physical distribution of laptops and peripherals.

• The First Day Tech: Ensure every new hire has their hardware, login credentials, and welcome kit ready before they arrive.

• Offboarding Logistics: Coordinate the secure collection and return of hardware from departing employees.

Workplace Operations

• Office Management: Serve as the primary point of contact for employees, assist with access cards, mail handling, conference room bookings, and facility maintenance.

• Vendor and Supply Chain: Coordinate with the local vendors for office snacks, stationery, and branded materials. You will be responsible for keeping office supplies and snacks fully stocked. You will be the keeper and the distributor of Sauce Swag.

• Culture and Events: Assist with planning and coordinating local team-building activities, monthly lunches, and holiday celebrations to keep the India team connected to the global culture.

Required Skills:

• Experience: 1–3 years of experience in a high-growth startup or international corporate environment.

• The Owner Mentality: A proactive approach to problem-solving and the ability to balance multiple priorities across Admin, HR, Facilities, and helping ensure local IT support needs are appropriately communicated and fulfilled.

• Communication: Highly proficient in English. You must be able to provide clear written updates to the global team and negotiate effectively with local vendors.

• Organization: Exceptional attention to detail with experience maintaining accurate spreadsheets and inventory logs.

• Tools: Comfortable with the Google Workspace, Slack and Zoom.

This position is required to be in our Gurugram Office 5 days a week.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.