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Employee Engagement Unit Manager

Bank of Jordan

Amman, Amman Governorate, Jordan permanent

Posted: March 1, 2026

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Quick Summary

Oversee and manage Employee Engagement function across the organization and overseas branches, ensuring transparency and participation among employees.

Job Description

• Lead and manage the Employee Engagement function across the organization and overseas branches.
• Set team objectives, supervise performance, and ensure business continuity.
• Develop and implement engagement strategies aligned with overall HR strategy.
• Oversee internal communication channels, meetings, and employee newsletters to ensure transparency and participation.
• Manage Employer Branding and Employee Value Proposition (EVP) to attract and retain talent.
• Measure and analyze engagement metrics (surveys, satisfaction, eNPS) and prepare dashboards and reports.
• Enhance employee experience by reviewing and improving HR policies and processes.
• Lead cultural initiatives, engagement programs, campaigns, and onboarding processes.
• Conduct and analyze exit interviews to improve retention.
• Ensure compliance with policies, operational controls, and business continuity requirements.


Requirements:
• Bachelor’s degree in Business Administration or a related field.
• At least 8 years of relevant professional experience.
• Proficient in English (reading and writing).
• In-depth knowledge of HR systems, policies, and procedures.
• Strong understanding of internal and external regulations and operational processes.
• Proficient with computer applications and HR systems.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Analytical and problem-solving skills.
• Supervisory and managerial experience.
• Team-oriented with strong collaboration skills.
• Effective planning and organizational abilities.

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