EMP Senior Program Specialist - 2025550

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

World Relief seeks an EMP Senior Program Specialist to provide leadership and advanced employment services to refugees and other eligible populations as they pursue initial employment, career advancement, and long-term economic self-sufficiency. This role supports clients through employment readiness, job placement, career pathway development, employer engagement, and job retention, while ensuring program compliance and supporting broader employment program goals. This position is based in the Austin office.

This is a limited-term position funded through a grant agreement until September 30, 2026, and contingent upon funding extension.

ROLE & RESPONSIBILITIES::
• Serve as a senior-level specialist supporting refugee and eligible clients in achieving employment and economic self-sufficiency
• Develop and maintain strong relationships with new and existing employers to advocate for client hiring and career advancement
• Research and identify employment opportunities beyond entry-level roles to support client career growth
• Research vocational training opportunities and guide clients through career pathway planning aligned with individual goals
• Provide employment readiness support including resumes, applications, interview preparation, and letters of recommendation
• Conduct initial employment orientation sessions and provide follow-up support as needed
• Maintain regular communication with clients through home visits, phone calls, and office appointments
• Assist clients with employment-related documentation, onboarding forms, drug screenings, and state-required documentation
• Provide transportation to interviews, orientations, and initial days of employment as needed
• Support job retention and upward mobility through ongoing coaching and employer communication
• Maintain open communication with employers and report issues or opportunities to the Program Manager
• Monitor client files to ensure compliance with RSS Employment Guidelines
• Enter accurate employment data into ClientTrack weekly and maintain detailed case notes
• Attend required meetings, trainings, and maintain regular office hours
• Refer clients to internal and external programs and services as appropriate
• Stay current on employment best practices through required trainings and professional development

JOB REQUIREMENTS::
• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Bachelor’s degree or at least one year of experience in an office or human services environment
• Proficiency in Microsoft Office applications
• Ability to work a flexible schedule, including occasional early mornings, evenings, and weekends
• Valid driver’s license and good driving record

PREFERRED QUALIFICATIONS::
• Fluency in an additional language such as Spanish, French, Arabic, Swahili, Lingala, Farsi, Dari, or Pashto is preferred

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.