Emerging Talent Recruiter

Who We Are

Serval is the AI platform for IT teams — replacing legacy systems like ServiceNow with automation that frees people to focus on meaningful work. Founded in early 2024, Serval is already trusted by innovative companies such as Notion, Perplexity, Vercel, Mercor, Langchain, and Verkada to automate more than 50% of their IT tickets.

Serval "automates the automation," using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows. What started as IT automation has expanded into a horizontal automation engine adopted by HR, Finance, Legal, Security, and Engineering teams.

Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision is to develop a universal workflow automation and enterprise service management platform for all business functions.

We're backed by industry-leading investors, including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and others, and founded by product and engineering leaders from Verkada.

Role Overview

As Serval’s first Emerging Talent Recruiter, you’ll build and scale our emerging talent program from the ground up—creating a durable pipeline of early-in-career talent that fuels our mission to reinvent enterprise automation with AI. You’ll design and execute a university and early talent strategy that connects Serval to top students, student groups, and campus communities, translating our ambitious vision into opportunities for the next generation of builders. This is a high-impact, builder role for someone who thrives on ownership, velocity, and turning relationships into long-term talent engines.

What You’ll Do

• Stand up and scale Serval’s emerging talent program across internships and new grad hiring.

• Build strong partnerships with universities, career centers, and student organizations to create a steady pipeline of high-caliber early-career talent.

• Own full-cycle recruiting for interns and new grads, delivering a fast, high-quality candidate experience.

• Partner with leaders to forecast needs and align hiring with company priorities.

• Establish clear processes, tools, and metrics to track performance and continuously improve outcomes.

What You’ll Need

• 4+ years of recruiting experience, including 2+ years in university or early career recruiting in a high-growth environment.

• Proven experience building or scaling internship or university grad programs with measurable results.

• Strong relationship-building skills with universities and external partners.

• Ability to operate independently, manage multiple hiring cycles, and use data to drive decisions.

• Clear, compelling communicator who can represent Serval’s AI-driven mission to early-career talent.

Nice to Have

• Experience recruiting technical talent (engineering, product, data).

• Background at an early-stage or venture-backed startup.

• Experience running campus events, hackathons, or technical programs.

What We Offer

• Impact: Be a key player in shaping the success of our product and company.

• Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.

• Culture: Join a culture that values innovation, ownership, accountability, and fun.