Electrical Service Department Manager

Electrical Service Department Manager

Vision Electric & Systems

Full Time

St. Louis, Mo

About Us: 

Vision Electric & Systems is a full-service electrical contractor based in O'Fallon, Missouri. Specializing in design/build electrical construction, the company offers a comprehensive range of services, including power systems, lighting, structured cabling, and fire alarm systems. With a commitment to safety and quality, Vision Electric has maintained a "lost time free" record and an EMR of 0.74 since its inception. Their collaborative approach and dedication to client satisfaction have established them as a reliable partner in the industry.

Role:

The Electrical Service Department Manager to lead our commercial service operations. This role involves supervising and scheduling technicians, managing customer relationships, and ensuring safe, efficient service delivery. The ideal candidate will have a strong background in electrical systems, hold a journeyman or master electrician license, and possess proven leadership and communication skills. Key responsibilities include technical support, project estimation, contract negotiation, and cross-department coordination. Experience in establishing internal processes for service call intake, dispatching, labor coordination, and software implementation is highly valued. A valid driver’s license, proficiency in office applications, and flexibility to work non-standard schedules are required.

Key Responsibilities:

Supervise, schedule, and support service technicians

Lead team meetings, training, and enforce safety policies

Manage customer relations, resolve issues, and oversee contracts

Coordinate with dispatch and other departments for efficient service delivery

Ensure compliance with safety standards and company procedures

Monitor inventory, vehicle use, and productivity

Provide technical support and perform fieldwork as needed

Operate equipment and maintain a valid driver’s license

Travel to job sites and maintain punctual, safe work habits

Perform additional duties as assigned

Qualifications:

Licensed journeyman or master electrician preferred

Strong electrical systems knowledge and service experience

Familiarity with electrical design and work order software

Proven leadership, communication, and customer service skills

High school diploma or GED required; degree preferred

Minimum 5 years of electrical management or equivalent experience

Proficient in MS Office (Word, Excel, Outlook)

Valid driver’s license and clean driving record

Strong organizational and time-management abilities

Willingness to work flexible hours, including nights and weekends

Why People Choose Vision Electric & Systems

At Vision Electric & Systems, we bring energy, expertise, and innovation to every project we touch. Our people are the heart of our success, and we are committed to creating a safe, inclusive, and supportive workplace where every team member can thrive. We celebrate diversity and ensure everyone can see themselves represented and make a meaningful impact at every level of the company.

If you are ready to power your career forward, the Vision Electric TEAM wants you!

Why Power Your Career With Vision Electric & Systems

Career Growth

Take on challenging design/build projects in commercial and industrial electrical construction

Opportunities for advancement through mentorship and hands-on learning.

Comprehensive Benefits

100% Employer-Paid Health Plans for employees

Employer-Provided Dental and Vision Plans

Employer-Sponsored Health Reimbursement Arrangement (HRA)

401(k) Retirement Plan with Company Match

Employer-Provided Basic Life Insurance (up to $200,000)

Employer-Provided Long-Term Disability (LTD) Insurance

Additional Benefits available for employees and their families

Headquarters Perks
      •      In-office gym
      •      Personal training sessions
      •      Yoga classes
      •      Massage therapist
      •      Game room

Company Culture
      •      Collaborative, innovative, and people-centered
      •      Strong focus on safety, work-life balance, and professional development
      •      Team activities and wellness programs supporting both physical and mental health

Our Impact and Recognition
      •      Full-service electrical contractor specializing in design/build and 24-hour emergency service
      •      Expertise in power distribution, lighting, fire alarm, automation, and structured cabling
      •      100% lost-time-free safety record with an EMR of 0.74
      •      Affiliated with TW Constructors, expanding integrated design/build opportunities
      •      Nationwide projects on high-profile, complex, and mission-critical facilities
      •      Licensed in multiple states and recognized in the top 4% of contractors in Missouri

At Vision Electric, your ideas, skills, and contributions are valued. Join us and help build a brighter future—together.

TW Constructors is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. TW Constructors is a background screening, drug-free workplace. Both of these requirements will be partial determination of final result in hiring. TW Constructors does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of TW Constructors without a prior written search agreement will be considered unsolicited and the property of TW Constructors.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.